TRAVEL TROUBLESHOOTER Archives - Page 4 of 4 - Elliott Report

In this intriguing case, Evonne Hopkins faces a dilemma after booking a room without a private bathroom through SuperTravel. Despite their no-refund policy, she challenges the lack of disclosure. Find out how this situation unfolds and if SuperTravel adjusts its stance in this captivating travel troubleshooter story.

Help! My bed & breakfast doesn’t have a bathroom!

February 5, 2024January 24, 2024 by Christopher Elliott

Evonne Hopkins books a room at a bed & breakfast that doesn’t have a bathroom. Can she get her money back?

After Stanley Wales cancels his diving trip to Bonaire, he files a travel insurance claim with TripMate. What's taking it so long to respond?

He canceled his diving trip for medical reasons. Will TripMate cover his costs?

November 9, 2025July 4, 2022 by Christopher Elliott

He believed long-distance calls were free, but was charged almost $50. Wyndham customer service says it's up to the property to resolve.

What should I do about this $50 phone bill?

June 20, 2024September 28, 2012 by Christopher Elliott

Tyson Howard has to pay a $50 phone bill at his hotel. But wait — aren’t long-distance calls “free”? Well, kinda.