The end of the road? Not yet

Well, this is it.

It’s the end of our winter fundraiser. But that’s not the only end I want to tell you about today.

First things first, though. This is the big one! I’m giving away Southwest Airlines tickets this week. You can sign up here and add your name to the list of supporters. I’ll be holding a drawing for those tickets when the fundraiser ends. Read more “The end of the road? Not yet”

There’s no way we’re taking this Southwest Airlines case. No way, no how. Nuh-uh.

Mary Irwin’s husband booked tickets on Southwest Airlines. Unfortunately, he had to cancel the flights, but his wife was promised a voucher as credit. When the voucher arrived, it was for considerably less than the amount Irwin thought it would be. Read more “There’s no way we’re taking this Southwest Airlines case. No way, no how. Nuh-uh.”

Buy this! Here are your 2018 Readers’ Choice Award winners

AT&T, Disney and Southwest Airlines have won top honors in the 2018 Elliott Readers’ Choice Customer Service Awards, an annual recognition of companies that offer outstanding customer support and service. Read more “Buy this! Here are your 2018 Readers’ Choice Award winners”

Hey Chase, where are those 20,000 points you promised?

When Chelsea Kaufman signs up for a Chase credit card, it offers her 60,000 points if she spends $2,000 within the first three months. Why did it only give her 40,000 points? Read more “Hey Chase, where are those 20,000 points you promised?”

Should you tip your flight attendant?

Should you tip your flight attendant? For such a commonly asked question, the answer is anything but simple. Read more “Should you tip your flight attendant?”