Two years ago, Southwest abandoned a takeoff from Chicago to Columbus, Ohio, to remove Peggy Uhle from a flight. “Southwest is still taking this passenger under its wing”
We live in interesting times.
“Why you matter — and why I’m giving away Southwest Airlines tickets”
Kristin Long can’t use her Southwest Airlines vouchers because of a permanent medical condition. Can she get a refund? “I can’t use these Southwest Airlines vouchers — how about a refund?”
This week’s number one post is remarkable on two levels. First, because it’s a good-news story — a rarity on this site. And second, because it’s a rerun.
“We’ll take you under our wing”
Ali Jaffery’s lost-luggage claim is denied because of “substantial discrepancies” in the claim. Can Southwest Airlines do that?
“There’s something “odd” about this lost-luggage claim”