Holy water! Did Southwest mistreat passenger on a pilgrimage?
There isn’t much Val Maswadi and Southwest Airlines can agree on.
SOUTHWEST AIRLINES
Did Southwest Airlines do enough for fare glitch victims?
It was a weekend that Maryrose Solis would rather forget.
How long is too long for an airline ticket refund?
Greg Melgares is a patient guy. But even his patience has limits. The refund from Southwest Airlines he’s been promised for a year still hasn’t arrived. Will the airline ever pay him?
Is “heartless” Southwest Airlines profiting from dad’s death?
Jennifer Kucinski lives in Kansas City. Her father lives in Orlando. Make that lived in Orlando.
Is this enough compensation? “Very disappointed” by Southwest – so they sent me a voucher
I‘ve already written about Southwest’s new restrictions on credits. Well, passengers haven’t exactly warmed to them and other policy changes.
Can this trip be saved? I paid for the ticket — where’s my credit?
One of the things travelers love about an airline like Southwest is that it goes against the grain. When other airlines charge baggage fees, it doesn’t. When they impose change fees, it doesn’t. When they have assigned seats, Southwest refuses.
Southwest Airlines pilot holds plane for murder victim’s family
It’s easy to be an airline industry critic in an era of “no waivers, no favors” and fees on top of fees. It’s easy to paint airlines as heartless corporations that treat us like self-loading cargo.
Is this enough compensation? Southwest confiscates tickets, offers “deal” to get family home
Ray Sandoval paid $650 for his wife and two young daughters to fly from Sacramento to New York on Southwest Airlines.
Southwest Airlines strikes out in airline food survey; Continental tops the list
Airline food. No, that’s not the punchline to a joke.