I can’t use these Southwest Airlines vouchers — how about a refund?
Kristin Long can’t use her Southwest Airlines vouchers because of a permanent medical condition. Can she get a refund?
REFUND
Why won’t American Airlines refund my son’s airfare?
Even though Sampath Radhakrishna cancels his son’s airline ticket within 24 hours, his refund is missing in action. Now his credit card bill is due. Can the airline expedite the refund?
How I got a refund as a civilian (and how you can, too)
How does a consumer advocate resolve his own dispute with a company? So glad you asked. If you’re a real advocate, you don’t flash your card. Oh no, that would be too easy. To measure your Advocate-Fu, you have to dress like a civilian and then use the strategies you’ve mastered to make things right.
Budgetair’s new travel itinerary doesn’t work for me — how about a refund?
When Joshua Menang’s travel agency changes his itinerary, he asks for his money back. The agency promises a partial refund but then fails to deliver. Can our advocates help him?
No single beds so I slept with my companion and I want a refund
Jarrett Wilson’s Hotwire rooms have “guaranteed” single beds. Oh wait, no they don’t. What now?
Expedia promised me a full refund of my hotel fee. Then it went back on its word
Expedia promised it wouldn’t charge Katy McLaughlin for her canceled hotel reservation. So why didn’t it keep its word?
Sick at the airport, so why won’t Airberlin refund my ticket?
After an unexpected medical emergency, Osmar and Aracely Alvarez ask their airline for a refund. But Airberlin defers to their travel agent. Can anyone help this couple?
Trip Mate cuts it close with definition of “pre-existing” condition
It doesn’t take much to incite the commenters on this site to recommend travel insurance. And while it’s true that a good insurance policy can protect your vacation investment, there are always exceptions like John Yuken.
There’s a hurricane coming, but Spirit Airlines has a hand out
With Hurricane Matthew bearing down on South Carolina, Brenda Williams has to cancel her vacation. Why won’t Spirit Airlines offer her a full refund?
If they resell my room, why can’t I get a refund?
Just before Gerald and Byrone LoCasale set sail on an 18-day Princess cruise from Fort Lauderdale, Fla., to Los Angeles, disaster struck.