Susan Kemen is a Broadway superfan, but the Broadway themed cruise she booked is apparently not a fan of hers. Just a day after she plunked down $4,996 to see her favorite performers on the Norwegian Gem, she received a disturbing phone call.
Charlene Burgett faces every concertgoer’s nightmare when she discovers her expensive StubHub tickets offer no view of Jason Bonham, the drummer she specifically came to see at the Celebrity Theatre in Phoenix. Can she get a refund?
Mike Marsden cancels his Brittany Ferries booking three months before his sailing date, only to discover the company is keeping his $390 deposit. Despite having a “flexi” ticket and legitimate health concerns, the ferry line says the cancellation is final. Is it really?
When Jason Hanna prepaid $525 for a weekend at the Four Points by Sheraton LAX, he expected to stay at the Four Points by Sheraton LAX.
When Celia Dunlap’s tour operator shortened her Southeast Asia adventure, she lost $4,534 that she had paid for her airline ticket—and now she wants it back.
When WestJet canceled Brittany Muffet’s recent flight, she found herself caught in a blame game between the airline and Booking.com. But that wasn’t the weird part.
Somewhere in Antwerp, Belgium, Patricia Fiedler’s Viator day tour came to a screeching halt. It wasn’t when she and her sister were ten minutes late returning to their bus and got left behind. No, the tour was an “unmitigated disaster” long before then, she says.
Joe Burley buys a mini PC on eBay, but the seller ships his package to another address. When USPS confirms the delivery wasn’t to Burley, eBay denies his refund, citing an exception in its policy. Can he get this sorted out?
Teresa McGee thought she’d done everything right before her flight from Detroit to Charlotte. But she never expected American Airlines to not do everything right.
