Double-billed by Avis for a van returned after hours
When Robert Cipriani returns his Avis minivan, he expects to pay $1,770. Instead, Avis charges him twice. What happened — and how can he get his money back?
When Robert Cipriani returns his Avis minivan, he expects to pay $1,770. Instead, Avis charges him twice. What happened — and how can he get his money back?
Emily Glicksman accidentally books a nonrefundable rental car on Priceline. No worries, says her credit card company. We’ll cancel the transaction. But it doesn’t, and now it’s forcing her to pay for the car. Can it do that?
Does anyone not have a car rental horror story like Dave Dzurick’s? When Dzurick, a project manager from Tucson, Ariz., rented a car from Hertz in Milwaukee recently, a representative asked him if he wanted an upgrade. No mention of the cost.
I love it when a company beats me to it. Like when Scott Ho contacted me about his problem with Priceline recently.
Douglas thought he lucked out when he scored two business class tickets to Paris for just $1,400 each. Now Priceline has bad news for him.
John Lancer recently placed a bid with Priceline for a room in a specific area of Georgia, but the order that went through didn’t come close.
Priceline’s map of Daytona Beach, Fla., looked fine to Brian Hutcheson, so he made a bid on a hotel. And he got it.
Charles Shapiro and his wife visit Budapest, Hungary, every year, but this time it’s her 80th birthday, it might be the last trip.
One-sided cancellation policies are due for cancellation. Change your mind when you’re traveling, and the consequences can be costly.