My seat upgrade disappeared, but Lufthansa kept my money
All Ronald LaPedis wants to do is fly from San Francisco to Bangalore, India, in relative comfort. But a codesharing upgrade nightmare threatens to send him to the back of the plane.
Lufthansa
“You are my last hope”
I want to help Krista Krauss. I think she deserves to be helped. And when you start an email with “You are my last hope.”
If I’m too contagious to fly can I get a refund for my flight?
Alex Cerniglia is too sick to fly and even if he boarded the plane, he could infect other passengers. So why is Lufthansa keeping his money?
Lufthansa stranded my 16-year-old son in Detroit
It’s something out of every mother’s worst nightmare: Your child is stranded at the airport and won’t be able to fly home unless he forks over thousands of dollars for a new ticket.
How much does my airline owe me for a broken seat?
Elite-level frequent travelers who whine if their lie-flat business seat doesn’t recline all the way are regularly and shamelessly mocked on this site.
Did Lufthansa “steal” her laptop computer?
Stacey Tappan claims Lufthansa stole her laptop computer, and she wants me to help her get it back.
Double-booked because at this age I tend to forget things
Daryl Preston and his wife are flying from San Francisco to Rome this summer, and they have tickets on Lufthansa. Four tickets, to be exact.
Airline removed me because of confusion about medical supplies
Here’s an unusual case with an equally unusual resolution. It involves two Lufthansa passengers, and FDA-approved portable oxygen concentrator and EU airline passenger law.