Lufthansa
Lufthansa stranded my 16-year-old son in Detroit
It’s something out of every mother’s worst nightmare: Your child is stranded at the airport and won’t be able to fly home unless he forks over thousands of dollars for a new ticket.
How much does my airline owe me for a broken seat?
Elite-level frequent travelers who whine if their lie-flat business seat doesn’t recline all the way are regularly and shamelessly mocked on this site.
Did Lufthansa “steal” her laptop computer?
Stacey Tappan claims Lufthansa stole her laptop computer, and she wants me to help her get it back.
Double-booked because at this age I tend to forget things
Daryl Preston and his wife are flying from San Francisco to Rome this summer, and they have tickets on Lufthansa. Four tickets, to be exact.
Airline removed me because of confusion about medical supplies
Here’s an unusual case with an equally unusual resolution. It involves two Lufthansa passengers, and FDA-approved portable oxygen concentrator and EU airline passenger law.
The Travel Troubleshooter: Airline won’t refund my ticket after my husband dies
After Ursula Maul’s husband passes away suddenly, she tries to get a refund for his nonrefundable ticket. But neither her online agency, nor her airline, will help her. Does she have any other options?
Is this enough compensation? Wrong information leads to a missed flight
Christianna Kreiss thought she would be flying to India with her family a few weeks ago. Instead, she spent hours in Pittsburgh, trying to sort out a messy airline reservation that involved Air Canada, Lufthansa and Orbitz.
Case dismissed: They charged me the wrong fare, and now they want more
Melinda McGowan had to cancel her European vacation late last year because of a medical emergency. When she tried to rebook her tickets through Lufthansa, an airline representative quoted her a fare differential of $388, which seemed like a lot at the time.