Just when you thought you’d seen it all, they’ve done it again.
Here’s the latest outrage, courtesy of Josh Dare. He booked five tickets to Europe on United Airlines (sigh, yes — United Airlines) and then had the audacity to purchase a sixth ticket using points earned through his credit card.
Well, no one’s perfect.
Read more “OK, now airlines have gone too far (or have they?)”
Margaret Sheppard and her husband, Don, were loyal United Airlines customers. They flew United whenever they could. They also spent using their co-branded MileagePlus credit card, an account they shared.
So when Don passed away, Margaret Sheppard assumed that transferring the remaining 48,000 miles into her name would be little more than a formality.
Read more “United Airlines gets it dead wrong (but it’s still right)”
Frequent-flier programs are rigged to favor airlines, deceive passengers and cost consumers billions of dollars. At least that’s the contention of one Florida frequent traveler named Alan Grayson.
Read more “Should the government regulate loyalty programs?”
Airline frequent-flier programs may be useless, but some are more useless than others.
Read more “The world’s most useless frequent flier programs revealed”
Sometimes, airlines reveal their true feelings about you with a simple word or phrase.
Read more “You’re not so special! The hidden messages of the airline industry”
When Capital One offers to “erase” part of her debts with award points, Kate Morrical calls on a loyalty program skeptic to clear things up. Find out what happens next.
Question: You’ve gone on record plenty of times with your feelings about loyalty programs, so I wondered if you’d seen this ad for Capital One’s “Purchase Eraser.” In it, Alec Baldwin implies that he can “erase” a $700 purchase with 30,000 miles.
But the program overview clearly states that any purchase over $600 is 100 miles per dollar to redeem.
Read more “Can Capital One really “erase” my debts? And while you’re at it, could you do another rant about loyalty programs?”