Don’t give up. “Why you should never, ever, ever give up”
The federal government is on the verge of regulating airline frequent-flier programs. But how far it goes may depend on you.
“Frequent-flier programs could face tighter regulation — if customers speak up”
Judith McFadden is making me say something you thought I’d never say: If you’re going to play the airline loyalty game, play to win. “If you’re going to play the loyalty game, play to win”
It’s true, I participate in a loyalty program. Make that participated.
It’s Starbucks Rewards, and I bought into it because I go to Starbucks a lot and it seemed like a good idea.
Catherine Wilbur says she was duped by Frontier Airlines, specifically its EarlyReturns loyalty program, which promises you can earn an award flight “for as little as 20,000 miles,” and says the fastest way to get there is through its $69-a-year affinity card.
“Burned by her loyalty program, but can I put out this fire?”