Help! Someone stole 200,000 Chase points, and I can’t get them back
What would you do if you logged into your Chase account and found 200,000 Chase Sapphire points were missing?
LOYALTY PROGRAMS
Amex denied me a credit because I was $3.47 short. Why can’t it have a heart?
Cole Juchems thinks he’s earned a $350 credit from American Express after meeting the spending requirement on his platinum card. But Amex says he’s $3.47 short and refuses to give him the credit. Is he out of luck?
Travelers reached their breaking point this summer. Is loyalty dead?
When it comes to travel, is loyalty dead?
That’s the question many travelers have been asking themselves during a record-breaking summer.
Why are airlines being so nice to you?
Airlines are shedding fees, giving away free stuff, and being extra nice to their customers. Has the world gone mad?
Are loyalty programs worth it?
Quitting a frequent-flier loyalty program looks easy: You cut up your card and donate the miles to charity.