If you’ve ever struggled to squeeze your carry-on luggage into a ridiculously tiny overhead bin, or had to repack your bag because it was too heavy, or just lost your luggage, then you may already know luggage rage.
When Lesle Collins flew from Dallas to Denver last summer, her baggage did not. She tried to file a luggage claim — but she could not.
When an airline loses your luggage, does it have to fully refund your expenses? That’s what Adam Hirsch would like to know after Swiss International Airlines lost his luggage on a flight from Los Angeles to Venice, Italy.
If you’re reading this because your luggage has gone missing, you’re not alone.
When Iberia Airlines promises Susie Burton compensation for her lost luggage, she waits. And waits. And waits. Four months later, she calls our advocacy team. Can they help?
Noah Markewich’s lost-luggage case had “lost cause” written all over it when he contacted me last week.
