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Elliott Report

Elliott Report

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lost luggage

With airlines cracking down on luggage, travelers are facing rising fees and stricter enforcement, leading to a new phenomenon: luggage rage. From lost bags to exorbitant fees, passengers are increasingly frustrated. Incidents of rage are on the rise, with some travelers going as far as mutilating their luggage to avoid penalties. As airlines continue to tighten their policies, the situation is only expected to worsen. Will you keep your cool, or will luggage rage get the best of you?

Do you have luggage rage? Here’s how to know — and what to do about it

May 12, 2025September 29, 2024 by Christopher Elliott

If you’ve ever struggled to squeeze your carry-on luggage into a ridiculously tiny overhead bin, or had to repack your bag because it was too heavy, or just lost your luggage, then you may already know luggage rage.

Categories On Travel
When Lesle Collins flew from Dallas to Denver, her luggage didn’t make the trip. Despite promptly reporting it to Frontier Airlines, she faced repeated delays and ultimately a denial of her claim due to a missed deadline. Collins insists she never received the necessary forms from Frontier, highlighting the importance of immediately filing a claim at the airport and keeping thorough documentation. While airlines like Frontier have strict timelines, they can make exceptions. After advocacy, Frontier reopened Collins' case, underscoring the need for persistence in resolving lost luggage issues.

Problem with luggage: I waited too long to file a claim with my airline!

May 12, 2025August 19, 2024 by Christopher Elliott

When Lesle Collins flew from Dallas to Denver last summer, her baggage did not. She tried to file a luggage claim — but she could not.

Categories Advocacy
When an airline loses your luggage, does it have to fully refund your expenses? That's what Adam Hirsch would like to know after Swiss International Airlines lost his luggage on a flight from Los Angeles to Venice, Italy.

Swiss lost luggage problem: Can the airline only refund me for half my expenses?

March 24, 2025July 15, 2024 by Christopher Elliott

When an airline loses your luggage, does it have to fully refund your expenses? That’s what Adam Hirsch would like to know after Swiss International Airlines lost his luggage on a flight from Los Angeles to Venice, Italy.

Categories Advocacy
When traveling, the last thing anyone wants is to face the hassle of lost luggage. This comprehensive guide offers vital information on what to do if your luggage goes missing during air travel, cruises, train journeys, or hotel stays. From understanding the rules of lost luggage claims to tips on preventing your bags from getting lost, this article is an essential resource for travelers. It covers everything from filing claims to avoiding luggage fees, ensuring your travel remains stress-free.

The ultimate guide to finding your lost luggage

December 30, 2024February 13, 2024 by Christopher Elliott

If you’re reading this because your luggage has gone missing, you’re not alone.

Categories Ultimate Consumer Guides
CSA Czech Airlines loses Dick Helms' luggage. When he buys necessary clothes and toiletries, the carrier promises to reimburse him promptly. But it doesn't.

CSA Czech Airlines lost my luggage, but it won’t reimburse my expenses

January 21, 2024June 13, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
When Iberia Airlines promises Susie Burton compensation for her lost luggage, she waits. And waits. Months later, she calls us

It has been four months — where is my reimbursement check from Iberia?

May 15, 2024October 18, 2017 by Christopher Elliott

When Iberia Airlines promises Susie Burton compensation for her lost luggage, she waits. And waits. And waits. Four months later, she calls our advocacy team. Can they help?

Categories The Travel Troubleshooter
Noah Markewich's Alitalia lost-luggage case had "lost cause" written all over it when he contacted me last week.

Three years later, Alitalia still owes me $528 for my lost baggage and ruined Italian vacation

January 19, 2024November 2, 2010 by Christopher Elliott

Noah Markewich’s lost-luggage case had “lost cause” written all over it when he contacted me last week.

Categories Commentary

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