Skip to content
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • About
  • Contact Us
Get Help
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • About
  • Contact Us

JUNK FEES

free pass

Are airlines about to get a free pass from the government?

March 18, 2026February 8, 2026 by Christopher Elliott

Picture this: You’re driving 85 in a 65-mph zone, and a state trooper pulls you over. But instead of a $200 ticket, he hands you a warning and a pamphlet on the importance of speed limits. 

Categories Commentary
Do airline passengers deserve to know the full fare?

Do airline passengers deserve to know the full fare?

March 2, 2026February 7, 2026 by Christopher Elliott

The 5th U.S. Circuit Court of Appeals vacated a Biden-era Department of Transportation (DOT) rule that would have forced airlines to show you a full fare up front. That included the cost of a checked bag, a carry-on, and changing your flight.

Categories Forum
Air travelers are paying more for less, and a sense of resignation has set in. Experts say consumers feel they deserve it after years of choosing low fares, but they shouldn't. This trend now extends beyond airlines to hotels and cruises.

Travelers are resigned to paying more and getting less. Do they deserve this?

October 14, 2025October 12, 2025 by Christopher Elliott

Don’t look now, but air travelers are paying more and getting less — and they’re fine with it.

Categories On Travel
Your flight's been delayed over and over. But when you ask a lone worker staffing the customer service counter for help, he just shrugs. There's no meal voucher, no compensation — not even an apology. Just an indifferent employee telling you to deal with it.

Airlines want to roll back consumer protections — will your rights disappear?

December 11, 2025September 14, 2025 by Christopher Elliott

Imagine this: Your flight’s been delayed over and over. But when you ask a lone worker staffing the customer service counter for help, he just shrugs. There’s no meal voucher, no compensation — not even an apology. Just an indifferent employee telling you to deal with it.

Categories On Travel
Junk fees -- hidden, mandatory extras added to your final bill -- have mushroomed in recent months and travelers are crying foul. The government is waging a public war against these annoying extras, but businesses still love hitting their customers with extras because fooling them into paying more is highly profitable.

Travelers are drowning in junk fees during the summer of surcharges

November 24, 2024May 25, 2024 by Christopher Elliott

Junk fees — hidden, mandatory extras added to your final bill — have mushroomed in recent months and travelers are crying foul. The government is waging a public war against these annoying extras, but businesses still love hitting their customers with extras because fooling them into paying more is highly profitable.

Categories On Travel
Julie Duteau noticed something strange on her last two phone bills: a surprise $10 fee for a "modem lease." Problem is, she already owns her modem.

This surprise fee made her phone bill skyrocket

January 19, 2024March 18, 2023 by Christopher Elliott

Julie Duteau noticed something strange on her last two phone bills: a surprise $10 fee for a “modem lease.” Find out how to avoid unwanted surcharges like this on your bill.

Categories Advocacy

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Get Help

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

Sign Up

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Join Us

Follow Us

© 2026 Elliott Report | Privacy Policy
  • Home
  • Features
    • Advocacy
    • Problem Solved
    • On Travel
    • The Travel Troubleshooter
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us
  • Get Help

Don't Miss a Story!

Elliott Confidential, our award-winning newsletter, keeps you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more. 

Invalid email address
Thanks for subscribing!