Skip to content
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • About
  • Contact Us
Get Help
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • About
  • Contact Us

INSURANCE

Ralph Lagergren's cell phone "protection" won't protect him when he tries to invoke a buyback clause. Is he out of luck?

Help! I’m having a disconnect with my cell phone insurance

October 18, 2023June 5, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
Jenny discovers a $260 charge on her credit card. She’s been charged for optional car rental insurance she never wanted, or needed.

Charged for insurance I never wanted — or needed

January 23, 2024August 23, 2013 by Christopher Elliott

Jenny Tran discovers a mysterious $260 charge on her credit card and discovers she’s been charged for optional car rental insurance she never wanted, or needed. Can she get a refund?

Categories The Travel Troubleshooter
If you're a frequent flier, maybe you've already been roughed up by an airline, rhetorically speaking. I prefer to fly on JetBlue.

Is JetBlue scaring passengers into buying travel insurance?

January 23, 2024July 14, 2013 by Christopher Elliott

If you’re a frequent flier, maybe you’ve already been roughed up by an airline, rhetorically speaking. I try to stay away from planes myself. I fly very infrequently and I book airline tickets even less.

Categories Commentary
Doreen Murphy believes she walked right into when she rented a car from Budget in Northern Ireland recently.

“What should I have done in this situation?”

May 4, 2024June 4, 2013 by Christopher Elliott

The car rental insurance scam is a fairly well-known “gotcha” for international renters, and it’s a trap Doreen Murphy believes she walked right into when she rented a car from Budget in Northern Ireland recently.

Categories Should I Take The Case?
Sometimes a case doesn't make sense on so many levels. Julie Yu's dispute with Dollar and its insurance is one of them.

Forced to buy car rental insurance that didn’t cover her

January 31, 2024April 19, 2013 by Christopher Elliott

… Read more

Categories Case Dismissed
When Michael Kestan rented a car in Israel through Expedia, he went through all the steps necessary to ensure he was insured.

Is mandatory car rental insurance a “bait and switch” scheme?

January 23, 2024March 22, 2013 by Christopher Elliott

… Read more

Categories Is This Enough Compensation?
I used her Delta frequent flier miles for a trip to Manchester, England, to visit her mother. She bought trip insurance through Allianz.

Why won’t insurance cover my lost frequent-flier miles?

January 22, 2024November 17, 2012 by Christopher Elliott

Charles Stewart’s wife is hospitalized in England and misses her return flight. Thank goodness she has travel insurance, which covers the cost of her return flight. But what about the miles she spent? Are they lost?

Categories The Travel Troubleshooter
Rented a car from Hertz in Ireland, faced a flat tire, and disputed repair charges. A collection agency now adds stress to the situation.

Should I have to pay for my car rental to be towed?

January 22, 2024November 2, 2012 by Christopher Elliott

Kathy O’Leary is being pursued by a collection agency, which wants it to pay for a tow on a Hertz rental. Does she have to? Or should insurance cover her rental?

Categories Commentary
It's been a while since I mediated travel insurance claim, and at first glance, Dennis Puskaric's looked like a slam-dunk.

Sorry, your travel insurance doesn’t cover mother-in-law’s death

January 22, 2024September 20, 2012 by Christopher Elliott

It’s been a while since I mediated travel insurance claim, and at first glance, Dennis Puskaric’s looked like a slam-dunk

Categories Commentary
His wife was compelled to purchase extra insurance from Budget, believing her existing car insurance was invalid in Florida

Are car rental companies forcing you to buy insurance you don’t need?

January 22, 2024May 4, 2012 by Christopher Elliott

When Todd Ramsdell’s wife rents a car from Budget, she’s told insurance is required. But it isn’t, and now she wants her money back. Why isn’t Budget budging?

Categories Commentary, The Travel Troubleshooter
Older posts
Newer posts
← Previous Page1 Page2 Page3 Page4 Next →

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Get Help

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

Sign Up

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Join Us

Follow Us

© 2026 Elliott Report | Privacy Policy
  • Home
  • Features
    • Advocacy
    • Problem Solved
    • On Travel
    • The Travel Troubleshooter
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us
  • Get Help

Don't Miss a Story!

Elliott Confidential, our award-winning newsletter, keeps you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more. 

Invalid email address
Thanks for subscribing!