Squirrels destroyed his rental car. Should Avis let him off the hook?
Squirrels destroyed Donald Davidson’s rental car – and now Avis wants him to pay $6,758 for the damage! Should we advocate for him?
INSURANCE
I might be on Alamo’s Do Not Rent list. Can you find out?
Noah Finkel thinks he might be on Alamo’s dreaded Do Not Rent list, but he can’t get a straight answer — or rent a car. How do you find out?
Budget says we drove through a hailstorm. Now it wants me to pay $2,133
When Candace Welch returns her rental to Budget in Sioux Falls, S.D., the company bills her $2,133 for hail damage. Just one problem — there was no hailstorm.
‘Unless your mother is dead, there’s nothing we can do and this conversation is over’
When Kim Davidson’s mother fell deathly ill just before a planned vacation to Greece, she asked Swiss International if she could postpone the family trip. But sometimes, what an airline says and what a customer hears are not the same thing. Now Davidson wants to know if she has any chance at a Swiss refund.
Taken from her Southwest flight to the hospital against her will — who pays?
Sue Burgess began to feel sick on a Southwest Airlines flight from Phoenix to Albuquerque earlier this year, and after a rough trip in which she filled several barf bags, she was sent to a hospital after the plane landed. She’s fine now — turns out she had the stomach flu — but there’s the small matter of a $9,000 hospital bill.
Alternative forms of insurance you need to know about now
Think you need travel insurance? Think again.
You might require something else — either a specialized insurance product that protects only one aspect of your trip, or something that isn’t insurance at all.
Call it “alt” insurance.
No, we’re not about to get political. Alt insurance is real and it can protect you regardless of ideological leanings. Sometimes, it isn’t insurance at all, but a different form of protection.
Movers damaged my antique pool table. But I have insurance. Or do I?
When Michael Miller’s 100-year-old pool table is damaged during a move, he’s assured that insurance will cover the repairs. But now it won’t. Was he misinformed?
Don’t do this! 3 insurance claims mistakes new travelers make
If there’s a busy season for travel insurance claims, this is probably it. Summer vacations are over, some prematurely. Hundreds of thousands of claims are working their way through the system.
Does your credit card offer enough travel insurance?
Is Dan Kriser overdoing it? “I know that as long as you have a major credit card you don’t need to buy additional insurance when you rent a car,” says Kriser, an investment manager from Highland Park, Ill.. “But how about trip insurance when you travel?”
A broken kneecap, a denied insurance claim — and a missed cruise
I know what you’re thinking. Did Debby Russo fall behind on her interest payments and get roughed up by a loan shark?