Double credit card charge for single rental car booking

When Wayne Mostek rents a car in Portugal through Rentalcars.com, two extensions and two credit cards equal a double-payment problem. Read more “Double credit card charge for single rental car booking”

A $428 bill for damage I didn’t do? Come on, Hertz

Ani Istanboulian returns her Hertz rental in “perfect” condition, but three weeks later, she gets a call from the company and a bill for $428. What happened? Read more “A $428 bill for damage I didn’t do? Come on, Hertz”

How one little Hertz clutch case mushroomed into a world of trouble

Sharon Shaw rented a car from Hertz while she was visiting Sardinia last summer. She wishes she hadn’t. Read more “How one little Hertz clutch case mushroomed into a world of trouble”

Can you get Hertz to un-blacklist me?

Hertz has blacklisted Mary Thompson. But it’s all a misunderstanding, she says. Can I get her off the list? Read more “Can you get Hertz to un-blacklist me?”

Broadsided by a $150 bill from Hertz

When Sharon Kaiser rents a car from Hertz, she has a written reservation for $525 including fuel and GPS. Why is she charged $675, and why won’t Hertz refund the difference? Read more “Broadsided by a $150 bill from Hertz”