A $428 bill for damage I didn’t do? Come on, Hertz

Ani Istanboulian returns her Hertz rental in “perfect” condition, but three weeks later, she gets a call from the company and a bill for $428. What happened? Read more “A $428 bill for damage I didn’t do? Come on, Hertz”

How one little Hertz clutch case mushroomed into a world of trouble

Sharon Shaw rented a car from Hertz while she was visiting Sardinia last summer. She wishes she hadn’t. Read more “How one little Hertz clutch case mushroomed into a world of trouble”

Double-billed for parking by my car rental company

Even though parking is included in Todd Brown’s hotel rate, he’s charged again through his car rental company. Should he have to pay his bill twice?
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Who’s scamming me — the Bologna police or Hertz?

When Walter Heleen returned from Italy last May, he thought he’d paid all of his bills. But there was just one more thing to settle up. OK, maybe two.
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Thrifty is pulling up stakes in Buffalo, but should it still honor my rate?

Here’s a question I don’t see every day: If a company goes out of business, what does it owe you?
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