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HERTZ

It cost me $27.10 in tolls and fees to make the round trip between the Orlando airport and my home in Winter Springs, Fla., in a rental car.

Wow, those car rental tolls can really add up!

January 22, 2024September 8, 2012 by Christopher Elliott

It cost me $27.10 in tolls and fees to make the round trip between the Orlando airport and my home in Winter Springs, Fla., in a rental car last month.

Categories The Navigator
I rented a car from Hertz in Miami a few months ago. Before returning it, I filled it up with gas. I double-checked the fuel gauge.

A $93 “top off” charge for my rental car?

January 22, 2024August 31, 2012 by Christopher Elliott

Danny Griffin just received a $93 bill from Hertz for refueling his rental car. But wait, didn’t the company give him a receipt that verified his tank was full when he returned the vehicle? Yes, but that doesn’t make any difference.

Categories Commentary, The Travel Troubleshooter
Payless wanted Shannon Lewis to pay up after it claimed she damaged one of its rental cars in Las Vegas. She asked me to mediate her case.

Why do I have to pay for the flat on my rental car?

January 22, 2024July 17, 2012 by Christopher Elliott

When Alicia Reise and her husband rented a car from Hertz in England recently, they had no reason to believe the car was in less than perfect condition.

Categories Commentary
I rented a car from Hertz in Miami a few months ago. Before returning it, I filled it up with gas. I double-checked the fuel gauge.

Can a car rental company double my rate because I’m not American?

January 22, 2024February 29, 2012 by Christopher Elliott

There’s something funny going on with car rental prices, and Hal Gordon wants answers.

Categories Commentary
I get a plea for help from someone like Eugene Teow, who appeared to have been scammed on a recent trip to Australia.

Ridiculous or not? Oops, I forgot to check my credit card statement

January 22, 2024September 21, 2011 by Christopher Elliott

It happens all the time.

Categories Commentary
Brian Perez-Daple rents a car in Mexico through Hotwire. But his car rental company insists he needs to buy extra insurance.

I thought car rental insurance was optional

January 19, 2024November 12, 2010 by Christopher Elliott

Brian Perez-Daple rents a car in Mexico through Hotwire. But his car rental company insists he needs to buy extra insurance, which he doesn’t. Is there any way to get his money back?

Categories The Travel Troubleshooter
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