You’re not paranoid. Someone is watching you — it’s Thrifty!

As Marc Markowitz drives out of the Thrifty Car Rental lot in St. Louis, he has no idea that his whereabouts are being tracked. But when he returns the car, he receives an expensive surprise — someone was watching. Read more “You’re not paranoid. Someone is watching you — it’s Thrifty!”

Hertz charged me an extra $72. Can I get a refund?

Nancy Caruso’s AAA travel agent quotes her a $386 rate for a rental car. So why does Hertz charge her an extra $72? And why won’t AAA refund the extra money she had to pay? Read more “Hertz charged me an extra $72. Can I get a refund?”

Hertz allowed me to cancel, but can Economy Bookings keep my money?

Days before Hurricane Irma hits Florida, a representative of Economy Bookings informs Stephen Sherman that he can cancel his Palm Beach-area Thrifty car rental with no penalty. So why is the company still holding on to his money two months later? Read more “Hertz allowed me to cancel, but can Economy Bookings keep my money?”

On a hike through Utah’s ‘Mighty Five,’ the rocks are surreal but the anvils are imaginary

Arches. Bryce. Canyonlands. Capitol Reef. Zion.

The mere mention of their names evokes images of Technicolor desertscapes, vermilion cliffs and vivid sunsets. They are Utah’s “Mighty Five” national parks. Read more “On a hike through Utah’s ‘Mighty Five,’ the rocks are surreal but the anvils are imaginary”

Is this a case for us or the prologue to a Stephen King novel?

Have you ever had one of those days when you felt like a character in a novel? Betty Caldwell had one of those recently, but the novel her character was in seemed to have been written by Stephen King. Read more “Is this a case for us or the prologue to a Stephen King novel?”

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