Nancy Caruso’s AAA travel agent quotes her a $386 rate for a rental car. So why does Hertz charge her an extra $72? And why won’t AAA refund the extra money she had to pay? “Hertz charged me an extra $72. Can I get a refund?”
Arches. Bryce. Canyonlands. Capitol Reef. Zion.
The mere mention of their names evokes images of Technicolor desertscapes, vermilion cliffs and vivid sunsets. They are Utah’s “Mighty Five” national parks. “On a hike through Utah’s ‘Mighty Five,’ the rocks are surreal but the anvils are imaginary”
With its iconic painted deserts and vast, seemingly endless roads, Arizona is the ultimate off-the-beaten-path destination. But visit the Grand Canyon state during the off-season, when all the visitors have gone home, and it’s a special kind of quiet. “Happy trails (and a pumpkin or two) off the beaten path in Arizona”
Shawna Amella gets a bill from Hertz more than a year after her rental, even though the car she damaged has already been fixed. Does she still have to pay?
“Do I have to pay this late car rental damage claim?”
Jack Schneider thought the $430 rate for his European car rental from Hertz covered everything.
And it did. Except for one teensy surcharge: the $651 “drop off” fee that wasn’t included in the non-refundable, non-negotiable rate he’d paid Hotwire.
Hertz dings Jonathan Beyer for smoking in his rental car. But wait — he doesn’t smoke.
“What’s this $50 ‘other’ charge on my rental car invoice?”
Deborah Gray’s rental car broke down and she wants her money back. Hertz won’t pay her. She’d like me to encourage the company to reconsider.
“I want a full refund for my broken down rental car”
Dan Sondhelm returns his Hertz rental car an hour late and is billed an extra $134 for it. Is this a misunderstanding between Hotwire, his online agency, and Hertz?
“Charged an extra $134 for my car because I’m an hour late”