Here to help
If you clicked on this story for your “free” gift card, you’ll definitely want to keep reading. I’ve issued plenty of warnings about “free” products and some of you, dear readers, think I’ve gone too far.
After all, aren’t some of the best things in life free?
Perhaps.
Billing cycles can really mess with your head.
Don’t take my word for it. Consider what happened to Michael Dearing, a registered nurse from Chicago, when Comcast adjusted — or in his words “played with” — his billing cycles recently.
Have you heard of the “Grandparent Scam?” One of our readers wrote to us for help after a version of that ruse cost her more than $4,000.
Is it my imagination, or are travel companies getting pushier?
The come-ons include repeated invitations to return to a hotel or restaurant, high-pressure pitches to “like” a company’s Facebook account and urgent requests for positive online reviews. As summer vacations fade into memory, the aggressiveness has never been more obvious.
Keith Johnson can’t seem to subscribe to Royal Caribbean’s promotional emails. Maybe he needs help from an advocate.
If you clicked on this story for your “free” gift card, you’ll definitely want to keep reading. I’ve issued plenty of warnings about “free” products, and some of you, dear readers, think I’ve gone too far.
After all, aren’t some of the best things in life free?
Perhaps.
What do you want for the holidays? If you’re Paulina Want, how about a little honesty?
Travel bans. Shootings. Viral passenger videos.
No one will forget the past year in travel. How could they? But what does it all mean for your 2018 trips?
The Federal Trade Commission (FTC) is being asked to investigate car rental “convenience” fees, a step that could lead to
What do you want for the holidays? If you’re Paulina Want, how about a little honesty?
Scam. It’s one of those words in the English language that sounds like what it represents — an onomatopoeia (for
Government fines against airlines for consumer rule violations are on track to hit a six-year low as the U.S. Department
You’re surrounded by fakes. The clothes you wear could be fake. The money you use? Not real, maybe. Even your “friends” on social media are sometimes fake. What’s a consumer to do?
When is an hour just 36 minutes? When you buy some phone cards, apparently. That’s the conclusion of a recent Federal Trade Commission investigation, which found certain pre-paid calling cards offered an average of just 40 percent of call minutes customers thought they were buying — and some, significantly less.
After Jane Hatch selected the room rate she wanted at the West Street Hotel in Bar Harbor, Maine, the hotel Web site delivered an unpleasant surprise on the next screen: The quoted price hadn’t included a $25-per-day “resort and club fee” that gave Hatch access to the hotel pool, hot tub and fitness center — whether she wanted it or not.
For the 12th year in a row, ID theft is the number-one complaint to the Federal Trade Commission, the agency announced last week.