It’s been a wild year for travel. What’s ahead for 2018?
Travel bans. Shootings. Viral passenger videos.
No one will forget the past year in travel. How could they? But what does it all mean for your 2018 trips?
FTC
Federal government wraps up quiet year for traveler protections
Government fines against airlines for consumer rule violations are on track to hit a six-year low as U.S. DOT’s enforcement actions shift.
Surrounded by impostors, what’s a consumer to do?
You’re surrounded by fakes. The clothes you wear could be fake. The money you use? Not real, maybe. Even your “friends” on social media are sometimes fake. What’s a consumer to do?
Is your phone card phony? 5 ways you can tell
When is an hour just 36 minutes? When you buy some phone cards, apparently. That’s the conclusion of a recent Federal Trade Commission investigation, which found certain pre-paid calling cards offered an average of just 40 percent of call minutes customers thought they were buying — and some, significantly less.
Are hidden hotel fees about to check out?
After Jane Hatch selected the room rate she wanted at the West Street Hotel in Bar Harbor, Maine, the hotel Web site delivered an unpleasant surprise on the next screen: The quoted price hadn’t included a $25-per-day “resort and club fee” that gave Hatch access to the hotel pool, hot tub and fitness center — whether she wanted it or not.
Who’s responsible for the scam epidemic?
For the 12th year in a row, ID theft is the number-one complaint to the Federal Trade Commission, the agency announced last week.