What do you want for the holidays? If you’re Paulina Want, how about a little honesty?
FEES
Just say no: If travelers refused to pay fees
If enough travelers stopped paying the travel industry’s infuriating surcharges and fees, would the unwanted add-ons simply disappear? Would extra charges for checked luggage, ticket change fees and mandatory hotel resort fees vanish into thin air?
I had to change my son’s name, but the airline won’t help me
Lisa Coris changes the name on her son’s passport, but now Ethiopian Airlines wants to charge her $300. Is that too much?
These are the most outrageous travel fees
The travel industry seems to always have its hand out — sometimes literally.
Your consumer rights are disappearing. Here’s how to protect yourself now.
Don’t look now, but your consumer rights are vanishing.
EU’s new rental car rules could be signpost for US
If you rent a car in Europe this summer, you might notice a few changes. Pay attention to them. They could be coming to America soon.
The most unfair fees in travel
Just a few weeks before Dennis Main’s European riverboat cruise, a disc in his spine ruptured, confining him to a wheelchair. “My surgeon warned me that any long travel or excessive activity would be dangerous,” he says.
Is there a cure for the upselling epidemic?
Airlines do it by quietly restricting the terms on their tickets. Cruise lines resort to good old-fashioned salesmanship. And the entire travel industry does it better, thanks to sophisticated software.
It’s called the “upsell” — and yes, it’s completely out of control.
Dreaded fees come to vacation rentals
Rhonda Moret’s vacation rental in Park City, Utah, came with a few surprises.