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EXPEDIA

She didn't get a hotel refund from Expedia.

Expedia promised me a full refund of my hotel fee. Then it went back on its word

February 2, 2024November 1, 2016 by Christopher Elliott

Expedia promised it wouldn’t charge Katy McLaughlin for her canceled hotel reservation. So why didn’t it keep its word?

Categories The Travel Troubleshooter

Our vacation rental in St. Lucia is closed — are we out of luck?

January 19, 2024December 25, 2015 by Christopher Elliott

Susan Palmer and her family have a reservation for a vacation rental in St. Lucia. But the property is closed. Can this vacation be saved?

Categories The Travel Troubleshooter

Hey Expedia, where’s our airline ticket refund?

April 24, 2024December 21, 2015 by Christopher Elliott

When Sue Ellen Svik’s mother-in-law passes away, she and her husband cancel a flight on US Airways. Expedia promises to handle a refund.

Categories The Travel Troubleshooter
Here we go again. Expedia is out with yet another survey on the most annoying passengers on a plane.

And the most annoying passenger on the plane is …

February 5, 2024November 12, 2015 by Christopher Elliott

Here we go again. Expedia is out with yet another survey on the most annoying passengers on a plane.

Categories Commentary

What Expedia’s purchase of HomeAway means to you

February 5, 2024November 8, 2015 by Christopher Elliott

With Expedia’s $3.9 billion acquisition of vacation rental website HomeAway, the obvious question is, What does this mean for travelers and consumers?

Categories Commentary

Expedia can’t find my airline’s phone number — can you help with a refund?

February 5, 2024November 2, 2015 by Christopher Elliott

Here’s Eileen Rees’ problem with Expedia. She’s trying to get a refund for a flight to Patagonia — to which she is entitled.

Categories Should I Take The Case?
Most horrible service and support from Travelocity. How do you even respond to someone like Harley Feldman? There are no words.

“Most horrible service and support from Travelocity”

May 6, 2024March 14, 2015 by Christopher Elliott

… Read more

Categories Advocacy
When Arthur Waskow and Phyllis Berman cancel their flight, Expedia offers them credit for a year. But that’s not entirely correct.

Help! Expedia reneged on our credit offer

January 29, 2024January 9, 2015 by Christopher Elliott

When Arthur Waskow and Phyllis Berman cancel their flight, Expedia offers them credit for a year. But that’s not entirely correct.

Categories The Travel Troubleshooter
She received an email from United Airlines that her a.m. flight had been changed. The airline assured her it was a minor adjustment.

Caught between United, Expedia and a useless ticket to Fort Lauderdale

March 27, 2024December 8, 2014 by Christopher Elliott

She received an email from United Airlines that her a.m. flight had been changed. The airline assured her it was a minor adjustment.

Categories Should I Take The Case?
Allison Ruark’s infant daughter doesn’t have a ticket. Who’s responsible for this mess? I booked tickets through Expedia.com.

My infant daughter doesn’t have a ticket – who’s responsible?

January 29, 2024October 24, 2014 by Christopher Elliott

Allison Ruark’s infant daughter doesn’t have a ticket. Who’s responsible for this mess? I booked tickets through Expedia.com.

Categories The Travel Troubleshooter
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