This hotel is too small and I have a headache! Can I get my money back?
Krishnamurthy Viswanathan’s hotel room in London is smaller than he expects and has poor ventilation. Can he get his money back?
Krishnamurthy Viswanathan’s hotel room in London is smaller than he expects and has poor ventilation. Can he get his money back?
How do you get on a car rental company’s Do Not Rent list? And can it really keep your money if you make a nonrefundable reservation?
Kent York cancels his tour package in Norway that he booked through Expedia after the pandemic outbreak. But the hotel won’t offer a refund or extend his credit. Is he about to lose $1,875?
When Jennifer Waters changes her vacation location, her online agency drops the ball. How can you get Orbitz to fix a botched reservation change?
A death certificate can be a trump card for travelers who want a refund. Whether you’re locked into a nonrefundable hotel room or a consolidator ticket, proof of a relative’s death can loosen the rules — if not get them waived entirely.
Susan Veazey took Expedia at its word when she booked her hotel room in New Orleans recently.
The online agency promoted a free cancellation, so Veazey figured she could make multiple reservations and then cancel the one she didn’t want.
She figured wrong — and now she’s stuck with several rooms she can’t use.