After a scooter accident, Jim Hutslar cancels his British Airways flight. Expedia offers him a $1,987 ticket credit. But British Airways refuses, claiming he was a “no show” for his flight. Is the money lost?
Vicky Cordes is trying to use a $3,157 airline ticket credit from the pandemic. But her travel advisor, wholesaler and airline are all pointing fingers at each other. Who’s got her money?
What should you do if your gift card that never expires suddenly expires?
Keith Dawe has been waiting since 2020 for Expedia to refund his airline tickets. But neither the online agency nor his airline can find the missing money. Where is it?
Krishnamurthy Viswanathan’s hotel room in London is smaller than he expects and has poor ventilation. Can he get his money back?
How do you get on a car rental company’s Do Not Rent list? And can it really keep your money if you make a nonrefundable reservation?
Kent York cancels his tour package in Norway that he booked through Expedia after the pandemic outbreak. But the hotel won’t offer a refund or extend his credit. Is he about to lose $1,875?
