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Elliott Report

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ECONOMY

Worst of times for travelers.

Your consumer rights are disappearing. Here’s how to protect yourself now.

December 14, 2023June 19, 2017 by Christopher Elliott

Don’t look now, but your consumer rights are vanishing.

Categories Commentary, On Travel
Donald Trump is good for consumers. Donald Trump is making American consumers great again. Here's why we are saying this.

Donald Trump is making American consumers great again. Here’s how

February 1, 2024May 1, 2017 by Christopher Elliott

Donald Trump is good for consumers. And not necessarily in the way you’d think. Undoubtedly without meaning to, the new president has created a class of consumers that will be more enlightened and harder than ever to rip off. If you’re reading this, you may be among them.

Categories Commentary

Forced to “upgrade” on a United Airlines flight – is this deceptive?

December 16, 2023December 21, 2015 by Christopher Elliott

Barbara Acosta was duped by United Airlines. When she checked in, she had to upgrade to economy plus seats because economy seats were gone.

Categories Commentary

Downgraded on my Priceline flight

July 24, 2024September 4, 2015 by Christopher Elliott

Douglas thought he lucked out when he scored two business class tickets to Paris for just $1,400 each. Now Priceline has bad news for him.

Categories The Travel Troubleshooter
The lowly economy-class section is getting an upgrade in 2015. Or a downgrade, depending on your point of view.

Economy class gets an upgrade – or is it a downgrade?

January 29, 2024January 18, 2015 by Christopher Elliott

The lowly economy-class section is getting an upgrade in 2015. Or a downgrade, depending on your point of view.

Categories The Navigator
When Gloria Brimley booked a flight through Cheaptickets, she thought she was getting a cheap first class seat.

She says she paid for a first-class ticket, so why didn’t she get one?

January 29, 2024October 14, 2014 by Christopher Elliott

When Gloria Brimley booked a flight through Cheaptickets, she thought she was getting a cheap first class seat.

Categories Case Dismissed
When it comes to travel, is sharing good for you? If it turns consumers into travel providers, you'll often hear a "no."

Why sharing is good – even when the travel industry says it isn’t

January 23, 2024October 11, 2013 by Christopher Elliott

When it comes to travel, is sharing good for you? If it turns consumers into travel providers, you’ll often hear a “no.”

Categories Commentary

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