“I was hoping a supervisor would feel sorry for me”

Ethan Jones threw himself on the mercy of the court and lost. Read more ““I was hoping a supervisor would feel sorry for me””

Help, I’ve “exceeded the maximum number of active sessions” on Delta.com!

Sarah Kolo and her mother love to go airfare shopping. But is there such a thing as too much airfare shopping?
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Is this the beginning of the end of airline fees?

Now that Delta Air Lines has abandoned some of its unpopular booking fees, is the era of ridiculous airline charges over?

Perhaps.
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Delta Air Lines drops “hated” booking fees

Delta Air Lines has abruptly stopped charging extra for booking seats offline, a decision that’s likely to send shockwaves through an industry that has quietly based its business model on fees.
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Hey Delta, what’s the real reason for the flight delay?

Why did Delta Air lines cancel Julienne Battalia’s flight?

She was flying from Seattle to Montreal via New York on Jan. 22, when snowstorms started bearing down on the northeast. Read more “Hey Delta, what’s the real reason for the flight delay?”