Ed Samson is a “no-show” for his Hotwire rental in San Juan, Puerto Rico. Why won’t Dollar Rent a Car refund his money?
One delay of Nora Rousso’s Aer Lingus flight from Paris to Dublin leads to another, and now her return flight is delayed an entire day. Is she entitled to any compensation?
Linda Oliver’s flight from Seattle to Denver was delayed by weather, and she missed her connection to Wichita. She had to rent a car from Hertz and drive home.
Comcast owes Cathy Coffey $5,800. Why is it taking so long to refund her?
Shawna Amella gets a bill from Hertz more than a year after her rental, even though the car she damaged has already been fixed. Does she still have to pay?
I feel partially responsible for what happened to the Keberles. They contacted me with a question about travel insurance and compensation.
United Airlines sent Sedovic’s bag to Denver after checking it to Dubai from St. Louis, he explained. Then United’s Dubai flight was delayed
fundamental disconnect between a customer and a company? You end up with a case where everyone is right — and everyone is also wrong.
When he and his wife flew to Hawaii on US Airways, it took six hours and a day, once they counted all the delays.
Should airlines compensate their passengers for delays at the airport? Flying from Rome to Burlington via Philadelphia on US Airways.
