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DELAY

The tarmac delay activists are out in full force again, pushing for new laws that they claim would prevent lengthy ground delays.

Hartford tarmac stranding doesn’t justify new laws

January 22, 2024November 19, 2011 by Christopher Elliott

The Halloween weekend stranding of more than 1,000 airline passengers at Bradley International Airport in Hartford, Conn., brought the tarmac delay activists out in full force again, pushing for new laws that they claim would prevent lengthy ground delays.

Categories The Navigator
JetBlue flight 686 from Washington to Boston was delayed by a few hours on April 13, which wasn't a big deal to most of the passengers.

Is this enough compensation? Bumped from a flight and we missed our connection

January 20, 2024July 12, 2011 by Christopher Elliott

JetBlue flight 686 from Washington to Boston was delayed by a few hours on April 13, which wasn’t a big deal to most of the passengers. Except to Lonn Waters and his girlfriend, who planned to catch an Icelandair flight to Keflavik, Iceland, later that evening.

Categories Commentary
Cabin lights abruptly flashed on. But that didn’t wake me up. It was the captain’s announcement that jarred me to alertness.

The American way to handle a mechanical delay — or not

January 20, 2024March 19, 2011 by Christopher Elliott

Cabin lights abruptly flashed on. But that didn’t wake me up. It was the captain’s announcement that jarred me to alertness.

Categories Commentary
Taking your money is a lightning-fast procedure for an airline. After you've pushed the "buy" button, your credit card account is debited.

What would you do? Where’s my $7,369 refund for a canceled flight?

January 20, 2024March 17, 2011 by Christopher Elliott

Taking your money is a lightning-fast procedure for an airline (indeed, for any business accepting credit cards). A minute after you’ve pushed the “buy” button, your credit card account is debited.

Categories Commentary
Tarmac-delay rule, if you're afraid of being trapped in a parked plane on the tarmac on your next trip, stop worrying.

Tarmac-delay rule gives air travelers more respect

January 19, 2024September 26, 2010 by Christopher Elliott

Tarmac-delay rule gives air travelers more respect

Categories The Navigator
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