Skip to content
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • About
  • Contact Us
Get Help
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • About
  • Contact Us

CONSUMER ADVOCACY

Kristen Rodriguez thought she had scored a deal when she prepaid for her checked baggage on Frontier Airlines.The airline app showed a straightforward offer: $29 for each checked bag, each way, for two passengers. 

She prepaid for checked bags on Frontier. The price changed after she hit “confirm.”

April 7, 2026April 7, 2026 by Christopher Elliott

Kristen Rodriguez thought she had scored a deal when she prepaid for her checked baggage on Frontier Airlines.The airline app showed a straightforward offer: $29 for each checked bag, each way, for two passengers. 

Categories Advocacy
Remember when travel rewards programs actually rewarded you? You collected points, earned status, and got "free" flights.

The loyalty trap: When travel rewards programs turn against you

April 6, 2026April 6, 2026 by Christopher Elliott

Remember when travel rewards programs actuallyrewarded you? You collected points, earned status, and got “free” flights.

So why does it all feel like a trap now?

Categories On Travel
Turns out there is such a thing as a free ride.

Amid soaring fuel prices, these cities are offering free rides 

April 8, 2026April 5, 2026 by Christopher Elliott

Turns out there is such a thing as a free ride. 

That’s what I discovered when I hopped on a tram in Melbourne, Australia, last week. When I tapped my Myki card—the local version of a transit pass—the fare was exactly zero Australian dollars.

Categories Commentary
Gas prices have blown past $4 a gallon nationally — hitting $4.081 on April 2 — and in states like California, drivers are already staring down $5.89 at the pump.

Your summer road trip just got 30 percent more expensive. Here’s how to fight back.

April 8, 2026April 4, 2026 by Christopher Elliott

The war in Iran may or may not be winding down, but for millions of Americans planning a summer road trip, the damage is already done. Gas prices have blown past $4 a gallon nationally — hitting $4.081 on April 2 — and in states like California, drivers are already staring down $5.89 at the pump.

Categories Forum
You're minutes away from confirming your dream vacation. You've selected a flight, hotel and rental car. And then you see the question: "Add travel insurance to protect your trip for just $89?

Should you buy travel insurance at checkout — or skip it?

April 8, 2026April 3, 2026 by Christopher Elliott

You’re minutes away from confirming your dream vacation. You’ve selected a flight, hotel and rental car. And then you see the question: “Add travel insurance to protect your trip for just $89?

Categories Popular, Safe Travels
I sold my house, so why am I still getting trash bills?

I sold my house, so why am I still getting trash bills?

April 4, 2026April 2, 2026 by Christopher Elliott

When Audrey Kessler sells her home in Ravenna, Ohio, the $75 monthly bill from Ohio Valley Waste for trash service doesn’t stop. Even after she called, emailed, and filled out the company’s online form, the bills keep coming. How can she make them end?

Categories Popular, Problem Solved
Why won’t Transavia refund me

Why won’t Transavia refund me for a ticket I already paid for?

April 22, 2026April 1, 2026 by Christopher Elliott

When Rachel Newton books flights that include a leg on Transavia, a Dutch discount airline, she expects a no-frills experience — but not a surprise fee that doubles the cost of his trip. Why won’t the airline make things right?

Categories The Travel Troubleshooter
american airlines

American Airlines’ disappearing act: how a confirmed first-class seat vanished

April 8, 2026March 31, 2026 by Christopher Elliott

When is a first-class ticket not a first-class ticket? When you’re Paul Nelson and you’re flying on American Airlines.

Categories Advocacy
Jonas act

Let’s sink these antiquated shipping laws for good

April 8, 2026March 29, 2026 by Christopher Elliott

After Richard Karwic left his cruise early to check on his elderly mother-in-law, he was shocked to receive a $300 fine from his cruise line. 

Categories Commentary
Vaughn Warriner's Apple computer gets damaged in transit when he sends it his granddaughter. Now UPS is refusing his $400 claim. Can it do that?

UPS kept my $400 after damaging my computer — can it do that?

April 8, 2026March 26, 2026 by Christopher Elliott

Vaughn Warriner’s Apple computer gets damaged in transit when he sends it his granddaughter. Now UPS is refusing his $400 claim. Can it do that?

Categories Popular, Problem Solved
Older posts
Newer posts
← Previous Page1 Page2 Page3 … Page37 Next →

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Get Help

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

Sign Up

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Join Us

Follow Us

© 2026 Elliott Report | Privacy Policy
  • Home
  • Features
    • Advocacy
    • Problem Solved
    • On Travel
    • The Travel Troubleshooter
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us
  • Get Help

Don't Miss a Story!

Elliott Confidential, our award-winning newsletter, keeps you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more. 

Invalid email address
Thanks for subscribing!