Car rental companies love their surcharges.
The one Dan Liftman encountered when he rented a vehicle from Avis recently had a good reason — and also, paradoxically, didn’t have a good reason.
Read more “Forced to return his Avis car to another location — what’s with this extra charge?”
Jo Ann Good had no idea.
No idea that her Avis rental would burst into flames on the road to Montpellier, France. No idea that Avis would try to charge her for an incident report with the French police. And no idea that she’d be on the hook for the damage to her personal belongings.
Read more “How was she supposed to know her car would spontaneously combust?”
It’s been almost a year since Terry Bienstock rented a Peugeot 3008 Hybrid in London, and for almost as long, he’s been fighting Avis over a pesky $162 traffic ticket.
Read more “Do I really have to pay this “congestion” charge in London?”
After returning from their Hawaiian vacation, Jessica Gennaoui and her husband discover an unpleasant surprise on their credit card: a $277 charge from Avis. Can this bill be fixed?
Read more “Why are we being charged an extra $277 for our rental car?”