AVIS Archives

Avis billed one of its customers $573 for damaging a windshield. But there was no damage to the windshield. What should he do?

Windshield damage on my Avis rental! Do I have to pay $573?

April 9, 2024April 8, 2024 by Christopher Elliott

Avis billed one of its customers $573 for damaging a windshield. But there was no damage to the windshield. What should he do?

Donald Davidson faces a $6,758 bill from Avis for squirrel damage to his rental car. He claims no responsibility, as the damage occurred naturally. Avis, however, insists on payment. This dilemma raises questions about liability and consumer rights. Should Davidson be held accountable for unforeseen, non-negligent damage?

Squirrels destroyed his rental car. Should Avis let him off the hook?

April 8, 2024January 4, 2024 by Christopher Elliott

Squirrels destroyed Donald Davidson’s rental car – and now Avis wants him to pay $6,758 for the damage! Should we advocate for him?

When Michael Kivel had to cancel his car rental reservation with Avis due to an illness, he expected a prompt refund. However, the process turned out to be more complicated than anticipated. Despite initially cancelling his reservation online and subsequently receiving an email confirmation of a $1,016 refund, the money remained elusive.

Avis promised me a refund of $1,016 — so where is it?

June 21, 2024September 11, 2023 by Christopher Elliott

What happened to Michael Kivel’s refund from Avis? The company promised him his money after he had to cancel his car rental reservation. Is the money lost?

Robert Cipriani returns his Avis minivan only to find that Avis has charged him double of what they should have. Find out what happened.

Double-billed by Avis for a van returned after hours

April 8, 2024November 9, 2022 by Christopher Elliott

When Robert Cipriani returns his Avis minivan, he expects to pay $1,770. Instead, Avis charges him twice. What happened — and how can he get his money back?