Hey TAR Airlines, where’s my ticket refund?

TAR Airlines offers Michael Fried a refund or a generous credit after it cancels his friend’s flight. Why won’t it do what it promised? Read more “Hey TAR Airlines, where’s my ticket refund?”

Am I not entitled to a ticket credit, Virgin Atlantic?

Janice Dittman expected a full refund when she canceled her Virgin Atlantic flight from San Francisco to London. Instead, the carrier credited her for the taxes and offered no apologies for pocketing the rest of her money. Read more “Am I not entitled to a ticket credit, Virgin Atlantic?”

Porter Airlines offered me two “free” nights at a hotel, but I just wanted to go home

After Evelyn Morton’s Porter Airlines flight from Toronto to Washington, D.C., is canceled, the airline offers to put her in a hotel for two days. She has a better idea, but will Porter go for it? Read more “Porter Airlines offered me two “free” nights at a hotel, but I just wanted to go home”

A dream trip ends early when her London flight is canceled

When Leslie Hammond’s flight to London is canceled, she calls off her vacation. Why won’t American Airlines refund her ticket? Read more “A dream trip ends early when her London flight is canceled”

Why won’t American Airlines refund my son’s airfare?

Even though Sampath Radhakrishna cancels his son’s airline ticket within 24 hours, his refund is missing in action. Now his credit card bill is due. Can the airline expedite the refund? Read more “Why won’t American Airlines refund my son’s airfare?”

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