Why is Dish still trying to collect from me?
I recently received a phone call from a company called Diversified Consultants about a debt I owed Dish Network for my satellite TV service.
Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
I recently received a phone call from a company called Diversified Consultants about a debt I owed Dish Network for my satellite TV service.
After Diane McMillian’s iPhone 4 freezes, a Sprint employee convinces her to upgrade to a new phone and a more expensive plan.
When Abdul Blakney tries to get DirecTV on his laptop, the connection doesn’t work. Now he’s out $80 for a useless Cinema Connection Kit.
Lavan Reddy has to pay for a month of AT&T service he won’t use after canceling his service. Is that fair? I need your help with a refund.
Why are his Sprint bills suddenly higher? You probably won’t like the answer — or how his wireless company tries to “fix” his problem.
Renee Delk insists a Terminix technician didn’t visit her home. Terminix’s records say otherwise. So who’s right?
I have a problem with my GE refrigerator I bought GE replaced the entire ice maker at a cost of $239. Last week, the ice maker broke again.
Dan Gallagher’s Bryant air conditioning unit has multiple, invasive damage and doesn’t work right. Who is responsible for fixing it?
Paypal closed Hunter Roquemore’s account after he sold a computer on eBay. How can he unfreeze it? He needs help.
Elaine orders a mystery box from an online retailer. It’s short by two items. Why won’t the retailer replace the missing merchandise?