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Elliott Report

Elliott Report

  • Home
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Popular

Why your hotel stay feels like a rip-off. Discover the essential amenities hotels should provide and how to avoid extra charges this summer.

Why your hotel stay feels like a rip-off (and how to fix it)

September 23, 2025August 3, 2025 by Christopher Elliott

Should your hotel room include air conditioning? Victoria Holtz thinks so. Her resort in Fort Lauderdale, Fla., did not.

Categories On Travel, Popular
Aman Chawla cancels his hotel room in Wrocław, Poland, made through Booking.com. But even though he's within the cancellation window, he's not getting a refund. Did he lose his $742?

I canceled on time! Why can’t I get my money back from Booking.com?

February 23, 2026April 9, 2025 by Christopher Elliott

Aman Chawla cancels his hotel room in Wrocław, Poland, made through Booking.com. But even though he’s within the cancellation window, he’s not getting a refund. Did he lose his $742?

Categories Commentary, Popular
Alice Mansergh, CEO of Tourism Ireland.

Does Ireland’s green tourism transformation make it worth a visit?

September 23, 2025February 15, 2025 by Christopher Elliott

Ireland may be synonymous with lush green landscapes, but is the country also a green destination? 

Categories Commentary, Popular
Amie Tugwell's Vrbo rental is contaminated with mold. She and her family checked out after one night. Why can't she get her money back?

Mold in my vacation rental! I want a refund from Vrbo

September 23, 2025February 5, 2025 by Christopher Elliott

Amie Tugwell’s Vrbo rental is contaminated with mold. She and her family checked out after one night. Why can’t she get her money back?

Categories Commentary, Popular
Ling Lu Yamaki navigated a $28,000 timeshare entanglement with Hilton Grand Vacations after feeling misled. Her journey uncovers the intricacies of timeshare agreements, the importance of consumer rights, and the unexpected twists in resolving such disputes. This tale serves as a cautionary lesson for anyone considering or trying to exit a timeshare.

How do you get out of a $28,000 timeshare mistake? Definitely not like this

November 6, 2023October 13, 2023 by Christopher Elliott

Ling Lu Yamaki wanted to get out of her timeshare with Hilton Grand Vacations after she discovered a serious problem with it.

Categories Advocacy, Popular
Robert Zuercher and his fiancee were flying from Cancun, Mexico, to Cleveland for a somber occasion. His grandmother had died, and they were attending her funeral. But they say Frontier Airlines added to their grief when they were kicked off their flight without explanation -- or compensation.

Kicked off my flight for being disruptive — does Frontier Airlines owe me anything?

December 30, 2025October 6, 2023 by Christopher Elliott

Robert Zuercher and his fiancee were flying from Cancun, Mexico, to Cleveland for a somber occasion. His grandmother had died, and they were attending her funeral. But they say Frontier Airlines added to their grief when they were kicked off their flight without explanation — or compensation.

Categories Popular, The Travel Troubleshooter
Would you break a rule for a cheaper airline ticket? Meet the people who have.

Travelers are breaking this rule for a cheaper flight. Should you?

March 5, 2024June 25, 2023 by Christopher Elliott

Would you break a rule for a cheaper airline ticket? Susan Stevens did when she booked a hacker fare from Vienna to Frankfurt. A round-trip ticket costs hundreds of dollars less than a one-way ticket. So she bought a round-trip fare.

Categories Featured, On Travel, Popular

Do airline passengers need a dress code?

July 27, 2025June 18, 2023 by Christopher Elliott

Airlines should consider implementing a dress code to improve the flying experience for all passengers. It could reduce unruly behavior.

Categories Featured, On Travel, Popular
Airline seat selection fees are one of the most hated surcharges in the travel industry — and they should be illegal.

Let’s ban airline seat selection fees

March 18, 2025June 4, 2023 by Christopher Elliott

Airline seat selection fees are one of the most hated surcharges in the travel industry — and they should be illegal. Here’s how to avoid them.

Categories Featured, On Travel, Popular
What is the Booking.com refund process, and how can you get a refund when the company makes a mistake? Here's what to do.

What’s the Booking.com refund process? The company took my money!

March 27, 2025April 24, 2023 by Christopher Elliott

What is the Booking.com refund process, and how can you get a refund when the company makes a mistake? Here’s what to do.

Categories Advocacy, Popular
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