Robert Zuercher and his fiancee were flying from Cancun, Mexico, to Cleveland for a somber occasion. His grandmother had died, and they were attending her funeral. But they say Frontier Airlines added to their grief when they were kicked off their flight without explanation — or compensation.
Would you break a rule for a cheaper airline ticket? Susan Stevens did when she booked a hacker fare from Vienna to Frankfurt. A round-trip ticket costs hundreds of dollars less than a one-way ticket. So she bought a round-trip fare.
Airlines should consider implementing a dress code to improve the flying experience for all passengers. It could reduce unruly behavior.
Airline seat selection fees are one of the most hated surcharges in the travel industry — and they should be illegal. Here’s how to avoid them.
What is the Booking.com refund process, and how can you get a refund when the company makes a mistake? Here’s what to do.
If you return a product to Amazon, but it says the package never arrived, what can you do?
Zelle, a peer-to-peer payment app, is under fire for enabling fraudulent transfers between customers and scammers. Here’s how to avoid falling for a Zelle scam.
How do you find the best hotel at the lowest rate? If you have the right expert advice, you can find the perfect accommodations for your next trip. I’ve conducted hundreds of interviews with professionals to find the best tips on how to book a hotel room.
