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Did Amazon lose your return package? Learn how to get your refund and understand Amazon's policies for lost returns in this frustrating tale of customer disservice.

Amazon didn’t receive my return package. What should I do?

March 27, 2025April 10, 2023 by Christopher Elliott

If you return a product to Amazon, but it says the package never arrived, what can you do?

He wants his Chase Ultimate Rewards points refunded. But the company says no. Is there a way to get your rewards back?

Can I get my 173,116 Chase Ultimate Rewards points refunded?

May 20, 2025September 20, 2022 by Christopher Elliott

Zelle, a peer-to-peer payment app, is under fire for enabling fraudulent transfers between customers and scammers. Here's how to avoid falling for a Zelle scam.

How to get your money back from a Zelle scam or accidental money transfer

October 31, 2024August 8, 2022 by Christopher Elliott

Zelle, a peer-to-peer payment app, is under fire for enabling fraudulent transfers between customers and scammers. Here’s how to avoid falling for a Zelle scam.

Think you can't fall for a PayPal scam? I almost did, and I cover scams for a living. Here's what happened -- and how you can avoid it.

This PayPal invoice scam almost got me. Here’s how to spot it

January 27, 2025August 4, 2022 by Christopher Elliott

How do you find the best hotel at the lowest rate? If you have the right expert advice, you can find the perfect accommodations for your next trip. I've conducted hundreds of interviews with professionals to find the best tips on how to book a hotel room.

How to find the best hotel at the lowest price in 2025

January 6, 2025October 22, 2020 by Christopher Elliott

How do you find the best hotel at the lowest rate? If you have the right expert advice, you can find the perfect accommodations for your next trip. I’ve conducted hundreds of interviews with professionals to find the best tips on how to book a hotel room.

Francis Popiel recently fell for an imposter booking site and he got scammed out of $159. Although he booked the right hotel, he found it on the wrong site.

How can I get my money back from a fake booking site?

March 27, 2025May 11, 2020 by Christopher Elliott

He fell for an imposter booking site. Is there any way to get his money back?

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