This all-inclusive resort is missing something really important

Sara Hernandez recently found something critical missing from the all-inclusive resort she booked on Priceline: the inclusive part. After booking the Sheraton Buganvilias All-Inclusive Resort in Puerto Vallarta, she received a confirmation for the Sheraton Buganvilias Convention Center. Her rate included a room — but nothing more.

Now Hernandez wants Priceline to confirm her reservation for an all-inclusive vacation, as advertised. So why is the company blaming the problem on Hernandez? Read more “This all-inclusive resort is missing something really important”

You should never skip parts of your flight. This is why

What happens if you skip parts of your flight itinerary? Charlie Williams will tell you — nothing good.

On the way to their Hawaiian getaway, Williams and his wife missed their connecting flight to the islands. Hawaiian Airlines moved the couple to the next available flight. But the duo decided to skip that flight and book a more convenient one — without informing the airline. That mistake ended up creating a travel fiasco that cost the Williams over $1,200. However, the couple wouldn’t find out anything was wrong until they tried to fly home.

Read more “You should never skip parts of your flight. This is why”

I left my rental car at the airport, but now it’s missing!

Maureen Heller recently received a shocking message from Budget Security about a missing rental car. The letter accused Heller of failing to return a Nissan Sentra that she had left at the Detroit airport weeks earlier.

But with no receipt to prove she returned it, will Heller be on the hook for this missing rental car? Read more “I left my rental car at the airport, but now it’s missing!”