If a cruise line makes a huge pricing mistake, is it required to honor it?
Patrick Gendron thinks so. He recently found an incredible deal for a suite on a 10-night cruise through the Mediterranean on Azamara’s Pursuit. So he quickly booked and paid for not one, but two suites. But the cruise line soon slammed him back into reality — the deal was a $30,000 pricing mistake. And the erroneous rate would not be honored for this cruise.
Now Gendron wants to know if we can force Azamara to give him the two suites for what he paid. But is his request reasonable?
(#2: Counting down the top articles of 2019)
Read more “This is what happens when a cruise line makes a big pricing mistake (and you book it)”
What if you give up your seat on your flight and the airline doesn’t pay what it promises you?
That’s what happened to John Keohen. Lufthansa lured him off a recent flight with a promise of a $2,400 refund. Keohen gave up his seat — and then Lufthansa gave him nothing.
(#3: Counting down the top articles of 2019)
Read more “I gave up my seat on the flight! Where is the $2,400 refund?”
Peggy Wimberly got a big surprise when she showed up in Barcelona for her Mediterranean cruise aboard MSC Cruises’ Meraviglia. Although she had made full payment for the trip to her travel agent, the agent never paid for the cruise. As a result of the nonpayment, MSC canceled Wimberly’s reservation weeks before the sailing. But no one informed her.
And although MSC eventually allowed Wimberly to board the ship, it cost her an unexpected additional $1,633 — and the loss of her preferred cabin.
(#4: Counting down the top articles of 2019)
Read more “This is what happens when your travel agent never paid for the cruise”
Enterprise has been accused of running a ding-and-dent scam so often by readers of this site, I’ve lost count.
But something interesting has happened lately. The complaints have slowed to a trickle.
Why? (#5: Counting down the top articles of 2019)
Read more “How Enterprise determines if you damaged a rental”
If you clicked on this story for your “free” gift card, you’ll definitely want to keep reading. I’ve issued plenty of warnings about “free” products and some of you, dear readers, think I’ve gone too far.
After all, aren’t some of the best things in life free?
Perhaps. (#6: Counting down the top articles of 2019) Read more “Congratulations, you’ve won a free $1,000 gift card – just click here to redeem it!”