No, a printout from Ancestry.com is not valid ID to cruise

Barbara Vannier’s adult daughter tried to check in for her international cruise with just a driver’s license and a printout from Ancestry.com. Unfortunately, she quickly found out that this is not valid ID to cruise to Canada and the ship left without her. Now Vannier wants an apology from Royal Caribbean and a full cash refund for her daughter’s missed vacation. But is she entitled to either?  Read more “No, a printout from Ancestry.com is not valid ID to cruise”

Will your travel insurance cover you when you need it?

If you think your travel insurance policy will cover you on your next trip, you might want to take another look. Travel insurance doesn’t cover everything. Truth be told, it might not cover anything.

The list of exclusions is long and includes everything from pregnancy to scuba diving. When you buy travel insurance, it’s important to make sure you understand what it does — and doesn’t — cover. Don’t wait until the last minute to review your policy. By then, it may be too late. Read more “Will your travel insurance cover you when you need it?”

Did this guy just get slammed by the most expensive service fee ever?

Peter Shields may have just found the most expensive service fee on record. He booked a one night stay at a trendy hotel in London for a reasonable $282. But then the online booking agent slammed him with an additional service charge of $162. Now Shields wants the Elliott Advocacy team to investigate.

Can we find out what’s going on here? Read more “Did this guy just get slammed by the most expensive service fee ever?”