David Fuller just got blindsided by a $250 hotel smoking fine. As a nonsmoker, he believes he is a victim of a money-grab scam by the proprietor. And after reviewing the facts of this case, I suspect you will too. “Here it is: The most preposterous hotel smoking fine of all!”
When Peter Schwartz needs to book a trip, he doesn’t contact a travel agent. He calls a travel advisor.
So what is a travel advisor?
The Pennsylvania Hotel service fee in Maria Florencia Luenzo’s bill came as an unwelcome surprise. Her email confirmation from Getaroom.com suggested that she had already paid all the fees due to the hotel. “This hotel service fee was a big surprise. I want a refund!”
At about this time every year, radio and TV producers ask me to go on the air and dispense travel advice. They’ll ask me how to avoid the agony of holiday travel. And at about this time every year, I really want to tell them, “It’s easy: If you want to avoid all holiday travel mistakes and hassles, stay home.” “This is how to easily avoid common holiday travel mistakes”
Home Depot never delivered Sung Kim’s vanity, so he asked for a refund. The company’s response: Just dispute the charge with your credit card. But when that doesn’t work, he contacts our advocacy team. “Home Depot never delivered his order. So where is the refund?”