When travel goes bad, can you get a vacation do-over?
Lisamarie Monaco never expected anyone to offer her a vacation do-over. She was staying at a resort hotel in Fort Lauderdale, and things were not going as planned.
On Travel
On Travel is a weekly consumer travel column that offers information and advice for people planning a business or leisure trip. The feature started in USA Today in 2013 and is now nationally syndicated.
Sitting next to an unruly airline passenger? Here’s what to do
It happened to Jason Loomis on a flight from Los Angeles to Boston. A passenger sitting in the row ahead of him became visibly upset and started shouting.
Airline passengers brace for the big summer squeeze
The start of the summer travel season is only a few weeks away, but people in the know have already identified the most pressing problem: dangerously cramped airline seats.
Warning: More airline fees are on the way
What new airline fees will be introduced in 2023? Will dynamic pricing take hold? Brace for impact. It’s going to be a bumpy ride.
How to win your consumer dispute using the Elliott Method
Learn how to resolve any consumer dispute using the Elliott Method. Discover the three core principles and practical application of the Elliott Method to successfully resolve your consumer complaint.