Has the travel industry taken self-service too far?
From AI to self-service airline apps, has the travel industry taken self-service too far? Experts believe it has. Here’s how to avoid problems.
On Travel
On Travel is a weekly consumer travel column that offers information and advice for people planning a business or leisure trip. The feature started in USA Today in 2013 and is now nationally syndicated.
Why are travel refunds taking so long now?
If you’ve tried to get a refund from an airline, hotel or cruise line lately, then you probably know that you have to pack your patience and prepare for an adventure. Or maybe I should say, a misadventure.
A last-minute surprise for summer travel — and a warning
The conventional wisdom about summer travel has been turned on its head in recent days. Knowing about this could save you a little money and a lot of trouble.
Remote, wild and devilishly subversive: Here’s why Americans are coming back to Tasmania
If you want to get away from it all, there’s remote — and then there’s Tasmania. Here’s why more Americans are visiting in 2023.
Luggage etiquette: Do’s and don’ts for claiming your bags
What is it about the luggage carousel that brings out the worst in air travelers? Maybe it’s the decline of civility. Maybe not.
When travel goes bad, can you get a vacation do-over?
Lisamarie Monaco never expected anyone to offer her a vacation do-over. She was staying at a resort hotel in Fort Lauderdale, and things were not going as planned.
Sitting next to an unruly airline passenger? Here’s what to do
It happened to Jason Loomis on a flight from Los Angeles to Boston. A passenger sitting in the row ahead of him became visibly upset and started shouting.
Airline passengers brace for the big summer squeeze
The start of the summer travel season is only a few weeks away, but people in the know have already identified the most pressing problem: dangerously cramped airline seats.
Warning: More airline fees are on the way
What new airline fees will be introduced in 2023? Will dynamic pricing take hold? Brace for impact. It’s going to be a bumpy ride.