Luggage etiquette: Do’s and don’ts for claiming your bags
What is it about the luggage carousel that brings out the worst in air travelers? Maybe it’s the decline of civility. Maybe not.
On Travel
On Travel is a weekly consumer travel column that offers information and advice for people planning a business or leisure trip. The feature started in USA Today in 2013 and is now nationally syndicated.
When travel goes bad, can you get a vacation do-over?
Lisamarie Monaco never expected anyone to offer her a vacation do-over. She was staying at a resort hotel in Fort Lauderdale, and things were not going as planned.
Sitting next to an unruly airline passenger? Here’s what to do
It happened to Jason Loomis on a flight from Los Angeles to Boston. A passenger sitting in the row ahead of him became visibly upset and started shouting.
Airline passengers brace for the big summer squeeze
The start of the summer travel season is only a few weeks away, but people in the know have already identified the most pressing problem: dangerously cramped airline seats.
Warning: More airline fees are on the way
What new airline fees will be introduced in 2023? Will dynamic pricing take hold? Brace for impact. It’s going to be a bumpy ride.
How to win your consumer dispute using the Elliott Method
Learn how to resolve any consumer dispute using the Elliott Method. Discover the three core principles and practical application of the Elliott Method to successfully resolve your consumer complaint.
Be careful using this money-saving car rental trick
It used to be a reliable money-saving car rental trick: Reserve a vehicle at an off-airport location and take an Uber or taxi over. You can easily knock off 10 percent or more in airport fees.
Unfortunately, that loophole is closing.
Do travelers deserve bad customer service?
If you’re stuck in an uncomfortable airline seat or have to pay an exorbitant resort fee for a hotel stay, you don’t have to look too far for the reason. Just look in the mirror.
Here’s how to stop hackers from stealing your vacation
Hackers are trying to steal your vacation. They’re coming after your personal data, your credit card information and your loyalty points.
Worst of all, they might already have them.
Passengers are tuning out preflight safety announcements. They may regret it.
Admit it, you don’t pay attention to those preflight safety announcements anymore. The whole, “Now, we request your full attention as the flight attendants demonstrate the safety features of this aircraft,” goes in one ear and out the other.