In this commentary
- The rush to board flights is getting out of control, as passengers fake disabilities and push past others to get on the plane first.
- The chaos is fueled by a legitimate fear of losing overhead bin space and the frustrating class system created by the airlines’ boarding process.
- Find out the most shameless line-cutting tricks people are using, and learn the few ethical ways you can still board early.
Everyone wants to get on the plane first, and it’s getting out of control.
Passengers are finding new and sometimes highly unethical ways of accessing their seats before everyone else.
I saw it recently while I was getting on a flight from Montevideo, Uruguay, to São Paulo. A man with a cane cut to the front of the line.
“I have a cane!” he exclaimed.
The other passengers yielded, but some of them seemed skeptical that he had a disability and grumbled that he should have just waited his turn. I wasn’t sure why he hadn’t pre-boarded with the other disabled passengers.
But sometimes a walking stick doesn’t cut it, so passengers who are in a hurry order a wheelchair. David Kazarian, a retired pharmacist from Tampa, has seen them roll onto the plane early and then walk off the aircraft unassisted after they land.
“It’s a miracle,” he says.
Are you serious? If there ever was a time to stick to your boarding group, it’s now. Flights will be operating at capacity this spring and summer. Cutting in line just creates delays. So maybe this is the right time to review what’s allowed when it comes to boarding a flight early — and what isn’t. (Related: Here’s how to board a flight the right way.)
Your voice matters
The battle to board the plane first has turned into an every-person-for-themselves brawl. This commentary argues that while passengers are behaving badly, it’s the airlines that created this mess by charging for checked bags and selling early boarding privileges.
- What’s the most outrageous thing you’ve ever seen someone do to cut the boarding line?
- Who is more to blame for the boarding chaos: the passengers who break the rules or the airlines that created them?
- Have you ever been tempted to use a creative “trick” to board early?
Why are passengers cutting in line at the airport?
There are two main reasons passengers want to get on the plane first. Some are excited for their trip to start and they’re anxious to get into their seats.
“Maybe they feel they’ll get there faster if they get on the plane sooner,” says Thomas Plante, a psychology professor at Santa Clara University.
Air travelers are also worried that they won’t have enough room in the overhead bins for their carry-ons — and that is a legitimate concern. (Related: Will new airline consumer protection rules help you when you fly this summer?)
As airlines have raised their checked luggage fees, more passengers have tried to bring all their earthly belongings on the plane. And the overhead bins are first-come, first-served.
So you have an irrational fear and a rational concern, both conspiring to create a stampede to board first. And it’s gotten bad.
Read more insightful reader feedback. See all comments.
Who receives early boarding privileges?
The problem with trying to board early is that there’s almost always a long line of people ahead of you. Even an 18th-century French aristocrat might have a hard time keeping up with this list:
- Elite members of airline loyalty programs. If your card is the color of precious metal, you’ll be one of the first to get on the aircraft. Sometimes, there’s even a red carpet for you to walk across. You also get to board first if you’re a member of a partner airline loyalty program, although you may be slightly lower in the pecking order.
- Families with young children. If you have young kids, especially kids in a stroller, you can board early, too — usually after the elites.
- First responders and military personnel. Thank you for your service.
- People with disabilities. If you’re in a wheelchair, or have mobility problems, or need extra time to get on the plane, you get priority.
- Premium credit card holders: Some credit cards offer early boarding privileges as a benefit.
- VIPs. If you’re a celebrity or a high-ranking diplomat, you may get to board before everyone else and get off the plane first, too. I experienced a delay once after a minister and his family were let off the aircraft before anyone else.
Airlines know you want to be first to board, so they sometimes sell early boarding privileges. Perhaps the most famous is Southwest Airlines’ EarlyBird Check-In, which starts at $15 and depends on the length of your flight.
So, of course, passengers are trying to get ahead of the crowd.
What are some of the tricks for cutting in line?
Passengers have resorted to new strategies to board faster. Here are some of the most reprehensible ones.
Pushing ahead
On smaller regional flights where there are often fewer gate agents, many passengers just go to the front of the line — whether they’re allowed to or not. “Pushing, shoving, or attempting to cut in line can disrupt the boarding process,” explains Carla Bevins, who teaches business management communication at Carnegie Mellon University’s Tepper School of Business. “And it is disrespectful.” (Related: Why does everyone want to get off the plane first? It’s exit envy!)
Disability fakers
They’ve always been there, but they’re becoming much more common. Steve Gregory, a radio host from Los Angeles, knows someone who carries an inflatable splint to get early boarding privileges. As for Mr. Cane in Montevideo, I’m not a doctor, but I can tell you that boarding outside of your group is problematic no matter who you are.
Wrong group
Some passengers don’t care if their boarding group hasn’t been called and line up anyway. I’ve seen this, too. Boarding group 3 will be lined up, and a few 4s will try to sneak on early. The gate agents don’t seem to care — they’re more concerned with getting an on-time departure. (Related: Are you a rude passenger? Here’s what to do before you board — and what not to do.)
Boarding cheats
People will do anything to get to the front of the line. The jetway has now become a passing lane, where passengers eager to get on the aircraft first are sprinting ahead of others. Oh, and while we’re on the topic of boarding cheats, how about the guy who pays to board in Group A on Southwest and then “reserves” seats for the rest of his party? (Southwest says it’s OK, but it just doesn’t feel right to some passengers.)
Cutting in line is wrong
I should not have to say this, but here it goes: Cutting in line is wrong. (Related: If you’re standing in line at the airport, don’t do this!)
“There’s really no reason for you to try to get on the plane first,” says etiquette expert Adeodata Czink.
But I’m not mad at you. The airlines did this. They’re trying to profit from your fear of being forced to check your carry-on bag or even your fear of missing the flight altogether. And they’ve also managed to create a class of entitled passengers who think they deserve to be first on the plane. (Related: A long, bumpy ride to denied-boarding compensation.)
But no one deserves any such thing. Your airline ticket is a guarantee to transport you to your destination. It’s not a reason to lie, cheat, or fake a limp.
Of course, getting on the plane is only half the problem. Who deserves to get off the plane first? But that’s another story.
Elliott’s early boarding tips
Need to get on the plane first? Here are some ethical ways of doing it. (Here’s our guide on what to do when you are denied boarding.)
Ask
Instead of brandishing a cane, or an emotional support dog, simply ask the passengers standing in line if you can go first. (Note: You will have to have a good reason, like, “My family is in the group ahead of us.”)
Buy a seat in first class
If you absolutely must get on the plane first, buy a seat in first class or business class. You will get on the aircraft early and there will be plenty of room for your carry-on bag.
Join a loyalty program
As much as it pains me to write this, you can join a loyalty program and get on the plane sooner. But bear in mind that it’s exactly what the airlines want you to do — they want your unquestioning loyalty and all of your personal information so they can market to you long after you’re dead.
How to board a flight the right way
A guide to boarding gate etiquette
Don’t do this
Fake a disability
Using a cane you don’t need or requesting a wheelchair just to board early is unethical and disrespectful to those who genuinely need assistance.
Join the wrong group
Lining up with boarding group 2 when your ticket says group 5 slows down the process for everyone and is unfair to those waiting their turn.
Push ahead
Shoving past people in the gate area or sprinting down the jetway is rude and creates a chaotic and unsafe environment.
Do this instead
Buy a premium seat
If boarding early is a priority, purchase a first or business class ticket. You’re guaranteed to board first and have plenty of overhead bin space.
Pay for the privilege
Many airlines, like Southwest, sell early boarding passes for a reasonable fee. This is a fair and ethical way to get ahead of the crowd.
Just ask nicely
If you have a legitimate reason to board early (like rejoining your family), simply ask the passengers in line. Most people are understanding.
What you’re saying
Let’s be clear: you’re not blaming your fellow passengers for the boarding chaos. Your comments point the finger squarely in one direction: the airlines themselves. You say they created this mess, and now everyone is paying the price.
The original sin: Checked bag fees
Top commenter Mark nailed the sentiment you all share: the mad dash for overhead bins began the moment airlines started charging for checked luggage. You see a direct line from that one policy decision to today’s gate-side anxiety.
Line-cutters are a symptom, not the disease
While nobody’s defending the person who fakes a limp to board early, many of you, like Tina, see this bad behavior as a predictable reaction to a “rigged game.” You argue that when the system is broken, people will find ways to beat it.
You’re not just complaining—you’re proposing fixes
You’re not just here to vent; you’ve come with practical solutions. The most popular idea, championed by readers like Joe X and Dee Eagle, is a simple one: flip the script. Make checked bags free and charge for carry-ons. You’re convinced it would solve the problem overnight.