RCI
RCI is a global timeshare exchange company.
Telephone
Main : (800) 338-7777
What you need to know about RCI
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with RCI
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Verified contacts
RCI customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Secondary
Richard Ruff
Senior Vice President
Chief Executive
Michael Brown
Frequently asked questions about RCI
Monday to Friday, 8 a.m. to 8 p.m.; Saturday 8 a.m. to 5 p.m. Closed on Sunday; holiday hours vary. (All times Eastern).
Yes, you can find the online contact form here.
Call (800) 338-7777.
Call customer sercice at (800) 338-7777.
RCI's refund policy varies based on the type of membership and booking. It's best to review the terms during booking or contact customer service at (800) 338-7777 for specific details.
You can check your membership status by logging into your RCI account online or by contacting customer service at (800) 338-7777.
Outdated info? Report it here
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published August 27, 2024. Updated September 26, 2024.