Progressive Leasing Customer Service Contacts

Progressive Leasing is a financial service that offers consumers the ability to lease products and pay for them over time through flexible, recurring payments. It is commonly used for purchasing furniture, electronics, and other goods without needing upfront full payment or traditional credit approval.

How to reach a person at Progressive Leasing

Progressive Leasing Responsiveness rating

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3/5

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What you need to know about Progressive Leasing

Progressive Leasing customer service provides support through phone, email, and online channels to assist with leasing inquiries, payments, and account issues.

Progressive Leasing’s customer service response times

Progressive Leasing’s customer service response time can vary, but generally, phone support is available during business hours with responses typically within a few minutes. Email responses may take 1 to 2 business days. However, here’s a general idea of what to expect:

Social mediaProgressive Leasing’s customer service response time on social media typically ranges from a few hours to 
1 to 2 business days, depending on the platform and the volume of inquiries. Here’s how to reach Progressive Leasing via social media.
PhoneProgressive Leasing’s customer service typically responds to phone support inquiries within a few minutes during business hours. You can reach the customer service department at (877) 898-1970.
EmailProgressive Leasing’s customer service typically responds to emails within 1 to 2 business days. 
You can email Progressive Leasing at privacy@progleasing.com.
Live chatProgressive Leasing’s customer service response time for live chat is typically within a few minutes during business hours, although response times can vary based on chat volume.
Help centerProgressive Leasing’s help center/FAQ provides immediate access to self-service information, allowing customers to find answers to common questions without waiting for a response. However, if further assistance is needed, response times for additional support may vary depending on the inquiry method.

How to resolve a problem with Progressive Leasing

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Progressive Leasing mailing address

256 West Data Drive
Draper, UT 84020

Progressive Leasing loyalty program

Progressive Leasing does not currently offer a formal loyalty program. It may offer promotions or special financing options for returning customers, but these are typically not part of a structured loyalty program.

Progressive Leasing social media channels


Progressive Leasing executive customer service contacts

Primary Contact
Kristin Kohler
Director of Customer Payment Assistance
256 West Data Drive
Draper, UT 84020
kristin.kohler@progleasing.com

LinkedIn

Secondary Contact
Trevor Thatcher
Chief Operating Officer
256 West Data Drive
Draper, UT 84020
trevor.thatcher@progleasing.com

LinkedIn

Chief Executive
Steve Michaels
256 West Data Drive
Draper, UT 84020
steve.michaels@progleasing.com

LinkedIn

Progressive Leasing’s customer service policies

What information does Progressive Leasing collect about me?

Progressive Leasing collects personal information such as your name, address, email, phone number, payment details, and financial information necessary to process lease applications and manage your account.

What are Progressive Leasing’s terms for leasing products?

The terms for leasing products include a lease-to-own agreement where customers pay for the item over time with flexible payment options.

How do I know if I am approved for a lease with Progressive Leasing?

Once you submit your application, you will be notified instantly if you are approved for a lease.

Can I cancel my lease with Progressive Leasing?

You can cancel your lease agreement, but you may be required to return the leased item and pay any remaining balance due.

How does Progressive Leasing ensure my financial transactions are secure?

Progressive Leasing uses encryption, secure servers, and other security protocols to protect your financial information during transactions.

How can I find answers to common questions in the Progressive Leasing help center?

Visit the Progressive Leasing help center on the website, where you can browse frequently asked questions (FAQs) by category, including account management, payments, and product returns.

What should I do if I can't find a solution to my problem in the help center?

If you cannot find an answer in the help center, contact Progressive Leasing’s customer support team via phone, email, or live chat for further assistance.

Where can I find the Progressive Leasing user guide?

The Progressive Leasing user guide is available on the website.

What should I do if I encounter a problem while using the Progressive Leasing guide?

If you face difficulties using the guide, contact customer support or check the help center for solutions to specific issues.

How do I get started with Progressive Leasing using the guide?

The guide provides step-by-step instructions for starting a lease, from selecting products to completing your application and managing your lease account.

Frequently asked questions about Progressive Leasing

How can I contact Progressive Leasing customer service?

To contact Progressive Leasing call (877) 898-1970 or email privacy@progleasing.com.

Does Progressive Leasing have an online chat service?

Yes, Progressive Leasing can be contacted via an online chat service.

What can I lease through Progressive Leasing?

You can lease items such as furniture, electronics, appliances, and other products from participating retailers.

How to get professional help with your Progressive Leasing problem

If you need help with Progressive Leasing, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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