Progressive Leasing is a financial service that offers consumers the ability to lease products and pay for them over time through flexible, recurring payments. It is commonly used for purchasing furniture, electronics, and other goods without needing upfront full payment or traditional credit approval.
What you need to know about Progressive Leasing
Progressive Leasing customer service provides support through phone, email, and online channels to assist with leasing inquiries, payments, and account issues.
- Response times for Progressive Leasing customer service can vary based on the contact method, the number of inquiries, and the complexity of the issue.
- For assistance, you can either use our insider guide to resolve the problem or reach out to our executive contacts for further support.
- Progressive Leasing follows standard customer service policies. Here are our frequently asked questions about Progressive Leasing.
Progressive Leasing’s customer service response times
Progressive Leasing’s customer service response time can vary, but generally, phone support is available during business hours with responses typically within a few minutes. Email responses may take 1 to 2 business days. However, here’s a general idea of what to expect:
Social media | Progressive Leasing’s customer service response time on social media typically ranges from a few hours to 1 to 2 business days, depending on the platform and the volume of inquiries. Here’s how to reach Progressive Leasing via social media. |
Phone | Progressive Leasing’s customer service typically responds to phone support inquiries within a few minutes during business hours. You can reach the customer service department at (877) 898-1970. |
Progressive Leasing’s customer service typically responds to emails within 1 to 2 business days. You can email Progressive Leasing at privacy@progleasing.com. | |
Live chat | Progressive Leasing’s customer service response time for live chat is typically within a few minutes during business hours, although response times can vary based on chat volume. |
Help center | Progressive Leasing’s help center/FAQ provides immediate access to self-service information, allowing customers to find answers to common questions without waiting for a response. However, if further assistance is needed, response times for additional support may vary depending on the inquiry method. |
How to resolve a problem with Progressive Leasing
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Progressive Leasing mailing address
256 West Data Drive
Draper, UT 84020
Progressive Leasing executive customer service contacts
Primary Contact
Kristin Kohler
Director of Customer Payment Assistance
256 West Data Drive
Draper, UT 84020
kristin.kohler@progleasing.com
Secondary Contact
Trevor Thatcher
Chief Operating Officer
256 West Data Drive
Draper, UT 84020
trevor.thatcher@progleasing.com
Chief Executive
Steve Michaels
256 West Data Drive
Draper, UT 84020
steve.michaels@progleasing.com
How can I contact Progressive Leasing customer service?
To contact Progressive Leasing call (877) 898-1970 or email privacy@progleasing.com.
Does Progressive Leasing have an online chat service?
Yes, Progressive Leasing can be contacted via an online chat service.
What can I lease through Progressive Leasing?
You can lease items such as furniture, electronics, appliances, and other products from participating retailers.
How to get professional help with your Progressive Leasing problem
If you need help with Progressive Leasing, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.