MORI is a brand that specializes in baby and toddler clothing.
MORI Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about MORI
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with MORI
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
MORI mailing address
10-12 Smiths Court
London, United Kingdom W1D 7DW
MORI executive customer service contacts
Primary Contact
Lucy Hewlett
Office Coordinator
10-12 Smiths Court
London, United Kingdom W1D 7DW
lucy.hewlett@babymori.com
Secondary Contact
Chirag Shah
Director
10-12 Smiths Court
London, United Kingdom W1D 7DW
chirag.shah@babymori.com
Chief Executive
Akin Onal
10-12 Smiths Court
London, United Kingdom W1D 7DW
Akin.Onal@babymori.com
Does MORI have an online contact form?
Yes, you can find the online contact form here.
How can I contact MORI customer service?
Email hello@babymori.com.
When can I contact MORI?
Monday to Friday 9 a.m. to 4:30 p.m.
How do I place an order on MORI's website?
You can place an order by browsing its products online, adding items to your cart, and proceeding to checkout, where you can enter your payment and shipping information.
What is the return policy?
MORI offers a return policy that allows customers to return unused and unwashed items within a certain timeframe, typically 30 days from the date of purchase. Details of the return process can be found on the website or by contacting customer service via email at hello@babymori.com.
Does MORI offer international shipping?
Yes, MORI offers international shipping to various countries. Shipping costs and delivery times vary depending on the destination.
How to get professional help with your MORI problem
If you need help with MORI, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get Help
