Gas South

Gas South provides natural gas and offers related services, including energy efficiency programs, to customers in the southeastern United States.

Telephone
Customer service : (877) 472-4932
Email
Mailing address
2410 Paces Ferry Road SE, Suite 1000
Atlanta, GA 30339
Website
gassouth.com

What you need to know about Gas South

Customer service response times can vary depending on several factors.

How to resolve a problem with Gas South

Try self-service first

Use our proven resolution methods, or Gas South’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Gas South respond?

Phone support
Gas South’s customer service phone support response times can vary depending on call volume and the time of day. Generally, you may experience shorter wait times during non-peak hours, such as early mornings or mid-week days. Call customer service at (877) 472-4932.
Email support
Gas South's customer service email support typically responds within 1 to 2 business days, although response times may vary depending on volume and the complexity of the inquiry. Email Gas South at customerservice@gassouth.com.
Live chat
Gas South's customer service live chat support generally provides quick responses, typically within a few minutes during business hours. Response times can vary depending on the volume of inquiries, but live chat is often a faster option compared to phone or email support for routine questions.
Social media
Gas South's customer service through social media typically responds within a few hours during business hours. However, response times may vary depending on the volume of messages and the platform used. Here's how to reach Gas South via social media.
Help center/FAQ
Gas South's customer service help center and FAQ sections provide quick answers to common inquiries and are available 24/7. For more specific issues that can't be resolved through the FAQs, response times for further support can vary, but typically, you can expect a response within 1 to 2 business days if you submit a request through the help center.
Verified contacts

Gas South customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Laura Denny
Manager of Operations
Secondary
David Malone
Chief Operating Officer
Chief Executive
Kevin Greiner
Chief Executive

Gas South customer service policies

Gas South’s privacy policy outlines how the company collects, uses, and protects customers' personal information. Gas South gathers data on customer usage and obtains information from third parties, such as credit agencies, to support its operations.

Gas South loyalty program

Gas South does not offer a loyalty program.

Frequently asked questions about Gas South

Call (877) 472-4932 or email customerservice@gassouth.com.
Yes, Gas South has an online chat service.
Sign up for Gas South service online through the website or by calling customer service at (877) 472-4932 or emailing customerservice@gassouth.com.

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