Gas South provides natural gas and offers related services, including energy efficiency programs, to customers in the southeastern United States.
What you need to know about Gas South
Customer service response times can vary depending on several factors.
- The response time for Gas South’s customer service may differ based on contact method, inquiry volume, and issue nature.
- Issues with Gas South may be handled by utilizing our insider guide or by reaching out to its executive contacts.
- Gas South maintains standard customer service policies. Here are the frequently asked questions related to Gas South.
Gas South customer service response times
Gas South’s customer service response times range from a few minutes to several business days, depending on the nature of the inquiry. However, here’s a general idea of what to expect:
Phone support | Gas South’s customer service phone support response times can vary depending on call volume and the time of day. Generally, you may experience shorter wait times during non-peak hours, such as early mornings or mid-week days. Call customer service at (877) 472-4932. |
Email support | Gas South’s customer service email support typically responds within 1 to 2 business days, although response times may vary depending on volume and the complexity of the inquiry. Email Gas South at customerservice@gassouth.com. |
Live chat | Gas South’s customer service live chat support generally provides quick responses, typically within a few minutes during business hours. Response times can vary depending on the volume of inquiries, but live chat is often a faster option compared to phone or email support for routine questions. |
Social media | Gas South’s customer service through social media typically responds within a few hours during business hours. However, response times may vary depending on the volume of messages and the platform used. Here’s how to reach Gas South via social media. |
Help center/FAQ | Gas South’s customer service help center and FAQ sections provide quick answers to common inquiries and are available 24/7. For more specific issues that can’t be resolved through the FAQs, response times for further support can vary, but typically, you can expect a response within 1 to 2 business days if you submit a request through the help center. |
How to resolve a problem with Gas South
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Gas South mailing address
2410 Paces Ferry Road SE
Suite 1000
Atlanta, GA 30339
Gas South executive customer service contacts
Primary Contact
Laura Denny
Manager of Operations
2410 Paces Ferry Road SE
Suite 1000
Atlanta, GA 30339
laura.denny@gassouth.com
Secondary Contact
David Malone
Chief Operating Officer
2410 Paces Ferry Road SE
Suite 1000
Atlanta, GA 30339
david.malone@gassouth.com
Chief Executive
Kevin Greiner
2410 Paces Ferry Road SE
Suite 1000
Atlanta, GA 30339
kevin.greiner@gassouth.com
How can I contact Gas South customer service?
Call (877) 472-4932 or email customerservice@gassouth.com.
Does Gas South have an online chat service?
Yes, Gas South has an online chat service.
How can I sign up for Gas South service?
Sign up for Gas South service online through the website or by calling customer service at (877) 472-4932 or emailing customerservice@gassouth.com.
How to get professional help with your Gas South problem
If you need help with Gas South, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.