My currency conversion mistake cost me $1,437
Sungwoo Park made a currency conversion mistake. A big currency conversion mistake. By the time the dust had settled on Park’s purchase of a flight from New York to Mexico City, he says he lost $1,437.
Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
Lufthansa lost my luggage and promised a $399 refund. So where is it?
When Lufthansa lost Arpine Arabatlian’s luggage after a flight from Houston to Frankfurt, the airline promised her $399 in compensation. That was five months ago. So where’s the refund?
Here is why you should toss your reward cards immediately
If you’re looking for a reason to toss your rewards cards, talk to Patricia Newman. She contacted me after signing up for a United MileagePlus credit card, paying an annual fee and spending money like a sailor in the hopes that she could earn a “free” trip to Italy.
Why was my American Airlines refund request rejected?
Here’s a little mystery: Why was Scott Cady’s American Airlines refund request rejected? He booked a flight, changed his mind about the trip, and asked for his money back. All within 2 hours. Isn’t there a 24-hour rule that requires an airline to refund his ticket?
He bid on an upgrade and won. Then the surprise $ 1,620 bill arrived
Thomas Ansberry bid on an upgrade for his recent Icelandair flight from Cleveland to Reykjavik, Iceland. But he paid a lot more than he expected and now wants us to help him get a refund.
Is an extended-stay hotel better than a vacation rental?
When Kathryn Valdes travels somewhere for more than a week, she skips a hotel and rents an apartment or vacation rental instead.”An apartment has a kitchen and a sitting area to gather,” says Valdes, a retired program manager from Mahomet, Illinois. “A hotel has no private area to relax with others.”Another must-have amenity: a kitchen. Valdes loves to visit farmers markets while she’s on vacation and prepare her own meals. Most hotel rooms don’t have kitchens.With the summer travel season just ahead, there’s good news for travelers like Valdes. Hotels, in an effort to keep long-term guests who want a more home-like experience, are adding amenities that may make Valdes and others rethink their plans to stay in an apartment.
Can you stay in a terrible hotel and then get a refund?
Wendy Rutkowski stayed in a terrible hotel, and she wants a full refund. But can you get your money back when you accidentally booked a room at the No-Tell Motel?
This is a dangerous vacation rental, Tripadvisor. I want a refund!
What should you do if you check into a dangerous vacation rental? That’s the problem Shui-man Tong faced when she arrived in Lisbon and found her TripAdvisor rental in a deep freeze.It was early December, and the temperature inside the rental had plunged below 40 degrees. What happened next forced Tong to find alternate accommodations and ask TripAdvisor for a refund.
Is there an easy way to handle spring breakers?
It’s the time of year when regular travelers come face to face with young partygoers trying to escape the cold. So what can you do to handle spring breakers?
What can I do after a car rental accident (with no insurance)
Vanamali Tay got into a car accident when she visited San Francisco recently. She’d rented a car through Alamo and thought she had third-party liability protection. But she didn’t, and now she wants help with a $15,000 repair bill.