I thought my travel insurance purchase failed. Do I have to pay for all of this?
When Thomas Doran tried to buy travel insurance for his vacation to Ireland, the purchase failed three times. Or so he thought.
Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
Do you need to fix a travel problem? Get off the phone!
If you want to fix a travel problem, hang up the phone.The phone — by which I mean voice communication — puts travelers at a significant disadvantage when it comes to problem-solving. But there’s a notable exception, a time when you should pick up the phone and then maybe hang up. If you understand the difference, you’re well on your way to resolving almost any travel problem.
What is specialty cruise insurance and do you need it?
Cruise lines are continually trying to outdo each other with new onboard amenities such as rock climbing walls, zip lines and rollercoasters. But now there’s a new option to consider: specialty cruise insurance.
Can you help me with this Mitsubishi recall, please?
When Gil Gavins received an email about a Mitsubishi recall on his wife’s 2010 Lancer, he hoped the drive belt defect would be corrected quickly. It wasn’t.
Need to save money on car insurance? I can help
Remember the unbelievable story of Nicole Scheufler, who saved hundreds of dollars on her insurance policy through an insuretech startup called Gabi? Well, it turns out that when you need to save money on car insurance, you can’t believe everything you read.
A booking mistake sent him to the airport on the wrong day
When Robert Petit changed his flight from San Francisco to London by a day — and received a confirmation from Delta Air Lines — he assumed he would be able to actually fly on that day. But a booking mistake sent him to the airport on the wrong day, and now he wants our advocacy team’s help.
Why is this $ 252 Groupon mistake my problem?
When Rebecca Yonker found a two-for-one deal on Cedar Point amusement park tickets online, she jumped at the offer. For just $36, she could get two admissions to America’s Mecca of roller-coasters. That is, until she learned Groupon had made a mistake.Turns out, the offer was more like a one-for-one.
The dark web and other hazardous places you should avoid
Think the real world is a dangerous place for travelers? Try visiting the virtual one, a destination filled with shady travel offers and criminals who want to steal your personal information.It’s the time of year when people start planning their summer vacations, and with everyone watching the bottom line, the temptation to save a few dollars by booking online is strong. That might include searching the underside of the internet for a bargain.
Here are some new ways to buy insurance that could save you money
Finding an affordable car insurance policy seemed like an impossible task for Nicole Scheufler. She lives in a busy part of San Diego and has been rear-ended a few times. After her last car wreck, “the insurance rates were insane,” she says.But she found a policy, thanks to a new way of buying insurance called Gabi.
Is respect in the travel industry extinct?
When it comes to respect, sometimes little things make a big difference for travelers. For Don Brauninger, it’s travel industry employees who replace the words “you’re welcome” with “no problem”.Brauninger, a manager for an emergency services company in Haymarket, Virginia, has heard it from airline agents, hotel clerks and car rental employees.”No problem” – as if his patronage and his presence might be a hardship.