Strangest car rental case ever: Hertz banned my father. Why can’t I rent a car?
Eric Siegel has a strange problem: Hertz has banned him from renting because of something he didn’t do. His father did it.
Christopher Elliott
Free-range kids are becoming a problem at the airport. What’s the solution?
Have you noticed all the kids at the airport lately?
Not so long ago, you could only find them at the terminal playground areas or the gates, where their parents kept a watchful eye on them. But no longer.
ParkWhiz said it didn’t charge me for parking in Seattle — but then it did!
When Grant Erwin tries to pay for parking at Seattle’s waterfront, a website called ParkWhiz charges him $115 — even though it claims his transaction didn’t go through. Can he get a refund?
Expedia said it refunded my airline tickets, but it didn’t. What should I do?
Keith Dawe has been waiting since 2020 for Expedia to refund his airline tickets. But neither the online agency nor his airline can find the missing money. Where is it?
I didn’t lose the cargo cover in my rental car. Do I still have to pay this $1,202 damage claim from Enterprise?
Did Jesse Treakle lose the cargo cover in the BMW x-5 he rented from Enterprise in Zürich, Switzerland? Of course not. So why is he getting these demand letters from PurCo, telling him he must pay $1,202 in the next 10 days?
What happens when someone sells your vacation rental?
Vacation rental homes are being sold out from under travelers. Here’s how to avoid the problem — and how to deal with a cancellation.
Amazon return problem: Why am I being charged again for this scuba equipment?
After Isabel Barne returns two items to Amazon, the online retailer sends her a refund — and then charges her for one of the items again. Can she get this fixed?
I paid twice for my hotel on Booking.com. Can I get a refund?
Why did Valeska Wehr pay twice for her stay at a Marriott property in Boston? And why won’t Booking.com, the site through which she made the reservation, help her?
Delta Air Lines rescheduled my flight by 9 1/2 hours. Do I have to accept this ticket?
Dianne Ness and her husband were stunned when Delta Air Lines rescheduled their upcoming flight from Boston to Phoenix by 9 ½ hours.
Summer 2024: Travel smarter with these clever vacation strategies!
No, it’s not too soon to start thinking of your summer 2024 vacation — and the smart travel strategies that will get you there without losing all your money (or your mind).