Help! My Pottery Barn slipcovers have faded
Ricki Le Vine’s slipcovers, purchased three years ago at the Pottery Barn, are fading. Why won’t the company stand behind its product?
Christopher Elliott
Is my 15-year-old son a terrorist?
It’s every parent’s worst nightmare. You fly home from your family vacation, and something goes wrong at the TSA screening area.
Speak out now on the TSA’s full-body scanners
It’s been almost five years since the Transportation Security Administration quietly began installing its so-called Advanced Imaging Technology (AIT) — better known as full-body scanners — at airports nationwide. And now the government wants to know what you think of the machines.
Two letters on my ticket cost $300 — are you serious?
Agnes Lednum’s husband’s ticket is missing two little letters — “Jr” — and in order to fix it, her online travel agency wants $300. Is that her only option?
Why did T-Mobile charge me an early termination fee?
T-Mobile wants to charge Chad Jones a $200 early termination fee. But wait — isn’t he on a month-to-month plan? He sure is. Or at least, he thinks he is.
Random, unpredictable airport security that’s not always awful? Only in America
The TSA screening area at Reno-Tahoe International Airport’s B gates isn’t much to look at. It’s a dark, cavernous processing area.
Should I fire my travel agent?
Brian Durbin’s destination wedding is off to a bad start. His travel agent isn’t returning his calls and he and his fiancée are afraid everything isn’t going to run smoothly. What do you do when your travel agent goes AWOL?