My Frigidaire burst into flames — now what?
When Lauren Fitzgerald’s dishwasher self-destructs, she turns to the manufacturer for help. But it won’t do anything. What the next step?
Christopher Elliott
Is Greyhound leaving passengers out in the cold?
The temperature outside the Des Moines Greyhound bus terminal on a February morning fell to a dangerously frigid 17 degrees below zero.
No oceanview room – and no refund
Mary Fahy pays extra for a nonrefundable oceanview room through Expedia, but when she checks in, she’s given quarters overlooking the other side of the property. Is she owed a refund?
Mom’s Element doesn’t work — can you help her?
Diana Kennison’s mother has a problem with her new flatscreen TV: it doesn’t work. But neither the manufacturer, nor Wal-Mart, can help her fix it.
What’s wrong with the TSAs gun obsession?
Maybe the TSA hasn’t ever caught a single terrorist red-handed, but it’s given us something almost as good: guns. Lots of guns.