Get me out of AAA renewal hell, please!
Ruth Marino just wants to renew her AAA membership. But her credit card company is not making it easy.
Christopher Elliott
A silent majority sounds off about airport security
Intrusive airport searches are just fine with a majority of air travelers. They also think the TSA has singlehandedly prevented a 9/11 repeat.
Oh no, Budget had second thoughts about my discount
Brandon Chase’s car rental company says it’s made a mistake on his bill, and reverses a discount long after his rental. Is it allowed to do that? And what are his rights?
A Travelocity typo triggers ethics crisis
The total price for a three-night Bahamas cruise package came to $2,058 on Travelocity. But that was before John Zimmerman applied a $1,000 rebate offered for a mid-level cabin through the online agency.
Help, I’ve been scammed by my moving company
Melanie Freed had to pay extra to have her furniture delivered to Chile. Can she get a refund?
If you love the TSA, read this story
It happened again with the TSA. At a time when the federal agency assigned to protect America’s transportation systems can least afford it.
Never yell “Woohoo! Vegas!” before you board an Allegiant flight
It was supposed to be a special birthday celebration for Samantha O’Rourke and ten of her closest friends. They were flying from Appleton, Wisc., to Las Vegas on Allegiant Air. But it ended up being anything but special.
Are airlines bending the truth about weather delays?
A few minutes after Michele Loftin’s recent commuter flight from Sacramento to San Francisco pushed back from the gate, it made an abrupt U-turn and returned to the terminal. A United Airlines crew member told passengers that the aircraft’s de-icer test had failed, and the airline eventually canceled the flight.