Verizon won’t honor its “Triple Play” gift card offer
Steve Schuster signs up for Verizon service after it offers a bonus of $200 in prepaid Visa gift cards. But the plastic is never delivered, and now Verizon is refusing to pay. What now?
Christopher Elliott
Surrounded by impostors, what’s a consumer to do?
You’re surrounded by fakes. The clothes you wear could be fake. The money you use? Not real, maybe. Even your “friends” on social media are sometimes fake. What’s a consumer to do?
Don’t forget to confirm your hotel reservation
A two-night stay at the Driftwood Inn in Chestertown, Md., was supposed to cost Bruce Romano $138 through a Web site called HotelPlus Destination Portal, as long as he prepaid for his accommodations. That seemed like a good deal. After all, it was Memorial Day weekend, one of the busiest travel times of the year.
Can I get a refund for my stay at the No-Tell Motel?
Gladys Martin’s hotel room is uninhabitable, but the property wants to charge her for it, anyway. Is there any way to undo this mistake?
Nissan dealership won’t honor its warranty on my used car
Reed Scott buys a lemon from a Nissan dealership. Now it won’t cover the repairs for the malfunctioning car. Can it do that?
Don’t be fooled by fake electronics: 5 tips
Ever had a “duh!” moment that you regretted for years to come?
A scratch on my rental car — and now, a bill from a collection agency
Here we go again.
Here are a few insider tips for finding what you lost this summer
Don’t lose it this summer. At least not the way Jennifer and Pat Mangold did when they stayed in the Florida Keys last August.
Why merging American Airlines with US Airways is a terrible idea
Any day now, the U.S. Department of Justice will approve the merger between American Airlines and US Airways.
Hyatt charged me for my canceled hotel room and now I’m stuck
Fallon Speaker cancels a hotel room she doesn’t need at a job fair, but the cancellation doesn’t go through, and now she’s stuck in New York. Can this trip be saved?