Can this trip be saved? Charged $281 for three nights I never used
When Carol Pulido tried to check in to the Puerto De Luna Hotel in Puerto Vallarta, Mexico, a few months ago, she got some bad news.
When Carol Pulido tried to check in to the Puerto De Luna Hotel in Puerto Vallarta, Mexico, a few months ago, she got some bad news.
With all the recent stories about questionable damage claims on rental cars, it’s no surprise that motorists like Mike Weaver would insist on inspecting his vehicle before renting it. Or that he expects to note every ding and dent before he drives away.
Chris and Shelley Harper had hoped for a week of R&R with their two young children at the Riu Tequila, an all-inclusive resort in Playa del Carmen, Mexico. But instead, Shelley ended up in the emergency room with apparent food poisoning.
Daniel Vosburgh is afflicted by a mysterious illness while he’s in Mexico. His hotel isn’t answering his complaints, but he thinks he’s entitled to either a refund or credit. Is he?
Renting a car in Europe can take some getting used to for the average American visitor. The vehicles are smaller. Gas is more expensive. And most of the cars have manual transmissions.
Meryl Lee Seewald thought she was booking just one night at the Holiday Inn Miami International Airport. Instead, she booked eight.
It’s been a while since we’ve had a chipped-windshield story. This one comes to us by way of Kenneth Ross, whose wife recently rented a Toyota Corolla through Payless Car Rental in Toronto via Expedia.
We’ve had plenty of “honeymoon from hell” stories on this site, and they never get old. So let’s hear from Ben Barnhart, who just returned from his post-nuptial vacation at the Riu Guanacaste in Costa Rica.
The strange case of Yukari Miyamae, the airline passenger who allegedly grabbed the breast of a TSA employee after refusing to be screened last week, got me thinking. Every few months, someone seems to capture the traveling public’s attention with an action that exposes the absurdity and indignity of being frisked at the airport.
When Leigh Barber returns his rental van to Enterprise, he discovers a small scratch that was overlooked when he picked up the vehicle. He signs a form acknowledging the damage, but with the assurance from a manager that thee scratch can be “buffed out.” Now Enterprise wants him to pay. Does he have to?