When Jerard Jose and his wife show up at the airport in Paris for their flight home to Orlando, they’re in for a little surprise. They have no tickets. Eventually, they buy new ones, but their Expedia refund drama is far from over.
Maybe you’ve never heard of tolling system interoperability, but you know what it is. If you’re not sure, try driving from Washington to Miami with your E-ZPass transponder suction-cupped to the dashboard of your car.
Justin Thornhill’s Home Depot lawn mower is broken. And, as it turns out, it wasn’t even new when he bought it. Can he get a refund?
Her story is a reminder that when you have a complaint, you have to focus on one service lapse instead of building a case for the inherent evil of NCL.
But let’s get right down to the details.
Now that vacation season is over, it’s time to start thinking about ways to improve your travel literacy — loosely defined as your ability to get around without looking like a clueless tourist — before your next trip.
The fog over Anacapa Island hung low and thick. “Is that where we’re going?” my daughter asked, waving at the white cliffs that floated in a flat calm Pacific. It was just another day island-hopping with my family — and the answer was “yes.”
Boy Scout Troop 130 from Morehead City, N.C., is supposed to fly to New Mexico for a stay at Philmont Scout Ranch. But wildfires in New Mexico make their plans go up in smoke. Will American Airlines help?
Please welcome Carson Harris to the exclusive club of air travelers who have been downgraded. It happened to Harris on British Airways, which presented him with an involuntary flight downgrade on one segment of a roundtrip flight to Bucharest.
When Paul Fisch’s moving company loses his furniture, he turns to the usual suspects for help. But they can’t do anything. Time to call a consumer advocate.
There’s no quick answer to the question, “How do I find the best hotel room?” That’s because no two hotel rooms are exactly alike. They defy easy SeatGuru-ization, which is to say you can’t create a reliable online directory of room sizes and amenities.
